Product Operations Manager, Fixed Term Contract
Monzo
Greater London, England, United Kingdom
Full-Time
Competitive
OfficeManager
Were on a mission to make money work for everyone.
Were waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
Were not about selling products - we want to solve problems and change lives through Monzo
London | 53,100 - 70,000 + Benefits | 12 Month Fixed-Term Contract
Our Product Operations team
Were looking for a transformation-minded Product Operations Manager who is obsessed with efficiency. Youll sit within Partnerships, working at the intersection of Finance, Tech, and Ops Change.
You will be the "Architect of Automation" for Partner Ops within Core Banking. Youll spend the first phase of your contract mastering the manual workflows to deeply understand the requirements, and the remainder of the contract replacing those workflows with scalable, AI-integrated systems. You are someone who understands exactly what is happening "under the hood." You know how data moves between systems, how APIs talk to each other, and how to maintain data integrity across platforms. Youll use this knowledge to help increase overall efficiency and cut out unnecessary manual processes.
Youll play a key role by...
Not ticking every box? Thats totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, were dedicated to creating a diverse and welcoming team. If youre passionate about this role and keen to learn and grow with us, we encourage you to apply even if you dont have everything that's listed just yet. Drop us your application, wed love to hear from you!
Whats in it for you
53,100 - 70,000
This role is based in our London office
Please note this will be a 12 month fixed-term-contract
We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.
1,000 learning budget each year to use on books, training courses and conferences.
Plus lots more! Read our full list of benefits.
The application journey has 3 key steps
This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible!
We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.
Well only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you dont miss out.
#LI-OS1
Diversity and inclusion are a priority for us and were making sure we have lots of support for all of our people to grow at Monzo. At Monzo, were embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report.
Were an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage