Product Owner | Customer Classification @ING Bank

Mission

We are launching a strategic initiative – a new solution that transforms customer data (batch and real time) into actionable classifications that fuel personalization, dynamic pricing, loyalty, eligibility checks, and smarter operational decisions.

As the Product Owner of thenewcreated squad, you will shape and deliver this solutionend‑to‑end. You willrepresentmultiple business areas, definethe productvision, translate business needs into actionable requirements, and guide a multidisciplinary team of data management experts and technical engineers to turn vision into reality.

About the team

You will be part of a newly formed, cross‑functional squad within the Private Individuals domain, focused on building scalable, data‑driven capabilities with high business and customer impact. The team brings together data specialists, engineers, and delivery experts, working closely with business stakeholders across multiple tribes. The environment is Agile, collaborative, and fast‑paced, with strong exposure to strategic initiatives and senior leadership.

Your day to day

• Define and own the vision and roadmap for the new IT solution.

• Collect,consolidate, and structure requirements from multiple business representatives.

• Translate business logic for customer classifications into functional requirements for technical analysis.

• Ensure clarity on data requirements, data quality expectations, and system dependencies.

• Keep documentationaccurateand up to date.

• Prioritize use cases based on proven benefits and customer impact.

• Understand data platform capabilities and limitations (e.g.batch vs.real‑time).

• Anticipate how data flow changes impact delivery timelines, features, and customer outcomes.

• Lead across‑functionalsquad using Agile ways of working (planning, refinement, execution, delivery).

• Ensure delivery is on track in terms of scope, timelines, budget, and quality.

• Act as the main point of contact for internal stakeholders and external partners.

• Coordinate stakeholders across multiple tribes and external partners.

• Prepare Steering Committee materials and report status, risks, dependencies, and decisions needed.

• Ensure alignment with GDPR, IT Risk, Data Governance, and audit requirements.

What you bring to the team

• Minimum3 years of experiencein relevant roles (Product Owner of an IT solution).

• Relevant banking knowledge andpreviousexperience in delivering ITdata‑relatedprojects are essential for this role.

• Strong experience in dataecosystems,data integration processes.

• Proven abilities inbusiness analysis, requirement structuring, andcross‑functionalalignment.

• Experience working withAgile teamsdelivering data or backend products.

• Strong communicationskills in English-able to translate complex topics into simple, actionable messages.

• Ability to thrive in a dynamic, changing environment.

• Excellent planning, prioritization, and coordination skills.

• Proactive,solution‑oriented, and comfortable challenging the status quo.

• Strong ownership mentality — you make things happen.

• Strongstakeholderinfluencing skills and confidence when working with senior leaders.

Whatwe offer

• Impactful work in a fun and collaborative environment.

• Open-concept officesdesignedfor bothteam workand relaxation.

• Corporate events and social gatherings.

• Hybrid way of working with flexible workingscheduleand short week options.

• Monthly budget on Benefit platform.

• Extra annual leave days depending on the total length of working experience.

• Growth opportunities through upskilling/ reskilling programs and a variety of learning and development platforms: ING Learning Centre, Udemy,Bookster, as well as throughtrainingsand certifications.

• Possibilityto accessInternal roles, International Short-TermAssignmentsor Long-Term Assignments.

• Context to make an impact through Sustainability and Corporate Social Responsibility projects.

Job Application Safety Reminder

We’reseeing an increase in fraudulent job offers. To protect yourself, please:

• Apply only via official ING platforms. ING uses Workday as its recruitment system.

• Verify the sender’semail —it should only comefrom@ing.comor@myworkday.com.

• Know that ING will never request payments or banking details during the recruitment process.

How to Apply

Click“Apply”on our careers site andsubmityour application through Workday.We’reexcited tomeetyou!

Discover ING Bank Romania

ING believes in a world where everyone has the right to grow and progress in their own way. We express this in our global tagline, “do your thing”.Perhaps morethan in any other large company, we extend our belief in the power of autonomy to our own people. Butthere’sa catch. In return for great freedom, we expect people to dogreat thingsfor our customers, our stakeholders, and ING at large.

To work here is to be surrounded by people who are energetic, ambitious,friendlyand respectful: talented specialists who takethe responsibilityand autonomy to makegreat thingshappen. We stay curious, thrive on change, andseeknew and better ways to make it happen. Active in Romania for more than 30 years, ING Bank pioneered and challenged the local banking industry. Technology and innovation are at the core of what we do, making our products relevant for our customers’ lives and businesses.

ING Bank Romania is the only bank with an organic growth within the top 10 local banks by assets, without acquisitions of client portfolios or other banks. ING Bank Romania isanuniversal bank with more than1.8 million customersfrom three business segments: individuals (retail), SME and Mid-Corporate companies and Wholesale Banking.

Join us!