Product Owner, Onboarding and Adoption
Cogeco
Montréal, QC
Full-Time
Competitive
HybridExecutive
Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated.
Reporting to the Digital Crew Lead, the Onboarding & Adoption Product Owner shapes and delivers a high-impact roadmap designed to maximize digital adoption and lower operational costs. This key role takes full ownership of the end-to-end customer onboarding journey, driving strategic initiatives that seamlessly transition new users to digital self-serve channels.
Additionally, the Product Owner will focus on accelerating self-serve adoption for existing features, leading GTM execution for new functionality launches, and driving digital billing & payment solutions. Thriving in an agile environment, the ideal candidate is a >
At Cogeco, we know that different backgrounds, perspectives, and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine, innovate, and grow as a company. So, we are committed to doing everything in our power to create a more diverse and inclusive world of belonging.
By creating a culture where all our colleagues can bring their best selves to work, we’re doing our part to build a more equitable workplace and world. From professional development to personal safety, Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and well-being of our colleagues one of our highest priorities, for we know engaged and appreciated employees equate to a better overall experience for our customers.
If you need any accommodations to apply or as part of the recruitment process, please contact us confidentially at inclusion@cogeco.com