Product Portfolio Manager – Defined Benefit Pension & Group Annuity Administration

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

We're seeking a highly experienced Product Portfolio Manager to lead TELUS Health’s Defined Benefit Pension and Group Annuity Administration portfolio across North America—owning the vision, multi year roadmap, and investment priorities that shape our platform and modernization strategy. Partner with senior leaders across Product, Architecture, Engineering, Operations, Delivery, and Sales to deliver secure and compliant market-leading solutions across Canada and the U.S.

About the Mission

For nearly three decades, we've been pioneering fully automated administration services through our Ariel platform, helping corporations, government organizations, and multi-employer plans deliver world-class pension and benefits programs. We're not just managing data—we're securing people's futures, one innovative solution at a time.

The Product Portfolio Manager will provide end-to-end portfolio leadership across our Pension Administration and Group Annuity Administration product lines for North America.

This role is accountable for portfolio level vision, strategy, prioritization, and investment alignment across multiple products and platforms. The Product Portfolio Manager ensures that product strategies are coherent, scalable, compliant, and aligned with TELUS Health’s long term business objectives, while supporting modernization and migration initiatives across clients and markets.

This is a senior, strategically focused role, reporting to the Head of Product and Architecture, that operates above individual product execution, with significant influence on platform direction, risk management, and capital investments.

What you’ll do

Portfolio Vision & Strategy

• Define and maintain a unified portfolio vision across DB Pension, and Group Annuity Administration solutions.

• Develop and govern multi‑year portfolio roadmaps, ensuring alignment with RBS business strategy and North American market needs.

• Establish portfolio‑level investment priorities, and product lifecycle profitability, balancing regulatory compliance, innovation and platform modernization, client commitments, and operational sustainability.

• Work collaboratively with Software Product Managers to define and execute on our roadmap.

Product & Platform Alignment

• Ensure consistency and alignment across product strategies, architectures, and delivery approaches within the portfolio.

• Drive standardization and reuse across platforms to reduce fragmentation and complexity across the product suite and deployment to our various market segments, while managing short and long‑term product risk.

• Partner closely with Architecture and Engineering leaders to translate portfolio strategy into target‑state platform direction.

Modernization, Migration & Scale

• Provide portfolio approval of solutions and oversight for large-scale client migrations, platform upgrades, and modernization programs.

• Define portfolio level readiness gates, success criteria, and governance checkpoints for major initiatives.

• Ensure lessons learned from migrations and implementations are applied consistently across all products.

Stakeholder Leadership

• Serve as a senior product leader for executive stakeholders across Product, Technology, Delivery, Operations, Sales, and Client organizations.

• Support client and market facing product positioning related to roadmap, modernization, and platform direction.

• Communicate complex portfolio topics clearly to senior leadership, enabling informed decision making.

Governance, Risk & Compliance

• Ensure portfolio strategies align with regulatory, audit, privacy, and security requirements across Canada and the US.

• Identify and proactively manage portfolio‑level risks related to scalability, coupling, data integrity, and support models.

• Define and monitor portfolio health metrics, including platform stability, modernization progress, and delivery risk.
  

What you bring:

Education & Experience

• 10+ years of experience in Product Management, Product Portfolio Management, or Platform Leadership roles.

• Demonstrated experience in Defined Benefit Pension, Group Annuity, insurance, or regulated financial services.

• Proven success leading multi‑product portfolios in complex, enterprise environments.

• Experience overseeing modernization and large-scale migration programs involving legacy and multi‑tenant platforms.

• Strong familiarity with North American regulatory and compliance environments.
  

Skills & Competencies

• Ability to think and operate at portfolio and enterprise scale.

• Strong judgment in prioritization and trade‑off decision‑making.

• Executive‑level communication and stakeholder influence skills.

• Comfortable operating in matrixed organizations with distributed ownership models.
  

Preferred Qualifications

• Experience with public and private sector and clients.

• Background partnering closely with Architecture or Technology leadership.

• Experience defining governance models across product portfolios.

Ready to lead, innovate, and make a difference? Join us in building the future of retirement and benefits administration.

Total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.

TELUS Health offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family

• Flexibility to work in-office, virtually or a combination of both

• Generous company matched pension

• Opportunity to give back to communities in which we work, live and serve

• Career growth and learning & development opportunities to develop your skills

• And much more…
  

Job Type: This is for a current vacancy.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.