Product Quality Manager - Home

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Description

Join our dynamic Product Operations team. We lead the Operations technical teams during the development of the next generation products. As the technical lead for a product line, you will partner closely with multi disciplinary teams during all phases of development to enable product success.

In this position, you will have responsibility for products prior to launch, with the goal of enabling strong quality during the development cycle. This position partners with engineering, product development, reliability engineering operations, AppleCare, and component teams. Strong Quality engineering skills in technical, statistical knowledge, Failure analysis, Exec presentations, and program management experience are essential.

To be a successful team member within Product Operations you will partner with the Operations technical team (DFx, DFm, Test, SQE, PQE and others) during product development and high volume production. As a technical advisor for the product line, you will partner closely with Engineering throughout the lifecycle of development to enable operational success through to mass production.

Responsibilities:

Support technical readiness for during program development cycle

Drive project quality issues with material, process, fixtures, equipment etc. during the new-product phase to enable delivery of a mature product and manufacturing process into mass production

Utilize DOE, FMEA, and other industry-standard tools to proactively identify and address risks and optimize process parameters

Establish quality programs and process control plans for early detection of issues and to ensure the highest level of quality and reliability is consistently delivered

Manage the Product Quality Plan (PQP), innovating as needed to ensure robust quality for new products

Develop and implement new technologies to improve production quality, capacity, and efficiency

Succinctly communicate technical updates to the executive team

Own product quality strategy and execution

Manage the quality processes at the OEMs, including Incoming Quality Control (IQC), Outgoing Quality Control (OQC), Ongoing Reliability Testing (ORT)

Ensure contract manufacturers are prepared for pre-production builds

Evaluate prospective suppliers regarding quality management

Incorporate lessons learned from sustaining / shipping products into design and process improvements for next-generation products

Work with commodity managers and supplier quality engineers to ensure component quality & reliability; make recommendations to improve design/test

International travel up to 25%

Preferred Qualifications

MS in Mechanical, Electrical, Industrial Engineering or equivalent

Laser-focused on the smallest details and able to use data forensics to solve complex manufacturing assembly quality issues

Proven experience in one or more of the following subject areas: New Product Introduction / Design Engineering / Manufacturing Operations consumer electronics

Good understanding of electronic assembly processes

Solid understanding of statistical analysis and production control processes

Knowledgeable in data analysis and interpretation ; Tableau scripting and JMP scripting knowledge is preferred

Experience partnering with international contract manufacturers in mass production; experience traveling to manufacturing sites

Must be a self starter with innovation, integrity, and attention to detail

Outstanding communications skills

Minimum Qualifications

BS in Mechanical, Electrical, Industrial Engineering or equivalent

5+ years of experience is Quality Engineering in a Manufacturing setting

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $133,500 and $246,200, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.