Professional Practices Audit Lead

Together we fight for everyone’s opportunity for a better financial future.

We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage –Apply Now

Get to Know the Opportunity:

We are seeking a highly motivated, detail-oriented and experienced Professional Practices Audit Lead to join our Internal Audit team. This pivotal role supports the quality, consistency, and innovation of our audit function through the development of methodology, quality assurance programs, training, and continuous improvement initiatives.

You’ll be a key player in shaping audit practices, managing audit systems, and driving excellence across the department. The ideal candidate will be tech-savvy, a strong critical thinker, and collaborative problem solver who thrives in a dynamic environment.

Please Note: This position allows remote work from home but will require travel to our Voya office as business requires.

The Contributions You’ll Make:

• Execute audit operational practices in accordance with established methodologies and professional standards. This includes:

  • conducting and maintaining the Quality Assurance and Improvement Program (QAIP)

  • maintaining and updating audit policies, procedures and methodologies

  • supporting the administration of the audit workpaper management system and related technology needs

  • management of the department’s SharePoint site ensuring content is current and accessible

  • using data collection skills to parse and summarize key data to be used in Internal and Board reports

  • managing and verifying data used for Key Performance Indicators (KPIs) and monitoring dashboards

  • managing audit plan changes, communications and progress reporting

  • facilitating meetings and discussions, and gathering management input on solutions

  • using critical thinking skills to identify improvements/enhancements in the audit process

  • preparing clear, concise, high-quality reports and other audit documents in alignment with departmental standards

  • managing work so that projects are completed on time and within budget

• Demonstrate influencing skills when communicating with audit colleagues aimed to continually improve relationships.

• Work with other members of the audit team to leverage their skill sets, experience, and expertise; providing the same.

• Supervise global internal audit team members (i.e., Voya India) to ensure consistency and knowledge sharing.

• Monitor and demonstrate compliance with departmental policies and practices, as evidenced by strong quality assurance results, and strong performance within standards and related metrics.

• Stay current with standard industry audit practices, regulations, audit innovations, and obtain continuing education and training.

Minimum Knowledge & Experience:

• Bachelor’s degree required.

• Professional certification (e.g., CIA, CPA, CISA, or equivalent) or working towards certification.

• 7+ years of experience in internal audit, external audit, or a related risk/control function (financial services preferred); experience in professional practices/audit operations is a plus.

• Strong knowledge of the IIA’s International Professional Practices Framework (IPPF) and other regulatory frameworks such as COSO, NIST, ISO27001.

• Proficiency with audit management systems (e.g., AuditBoard, Wdesk) is a plus.

• Experience with data analysis (e.g., Power BI, Tableau) and AI (e.g., CoPilot) tools preferred.

• Excellent organizational, project management, analytical, communication, and interpersonal skills.

• Ability to work independently and collaboratively, and manage multiple priorities in a fast-paced environment.

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Compensation Pay Disclosure:

Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.

The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.

Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

$89,170 - $148,650 USD

Be Well. Stay Well.

Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.

What We Offer

• Health, dental, vision and life insurance plans
• 401(k) Savings plan – with generous company matching contributions (up to 6%)
• Voya Retirement Plan – employer paid cash balance retirement plan (4%)
• Tuition reimbursement up to $5,250/year
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time — 40 hours per calendar year

Learn more about Voya benefits (download PDF)

Critical Skills

At Voya, we have identified the following critical skills which are key to success in our culture:

• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking:Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
• Business Acumen:Appreciation and understanding of the financial services industry in order to make sound business decisions.
• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more aboutCritical Skills

Equal Employment Opportunity

Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.