Program Design Analyst

PRIMARY PURPOSE: To coordinate new and/or renewal business pricing process and identify program trends impacting pricing; to provide support to operational directors, program and office managers in development of program pricing and design; to provide support for program implementations and department initiatives; and to review contracts and provide billing instructions to billing group.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Designs and prices new clients and prospective new business/rounding opportunities as assigned.
• Assists in the design and pricing of client renewals; supports operations in renewal development.
• Works closely with other departments a as appropriate; communicates often with program managers, operations manager, managing departments and legal department.
• Assists program implementations.
• Generates ad hoc reporting and analysis as requested by management.
• Compiles and analyzes financial data and makes recommendations for improved data capturing and analytics.
• Assists in evaluation, development and enhancement of various pricing models.
• Provides superior customer service and support to business/management strategies.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization's quality program(s).
• Travels as required.

QUALIFICATION

Education & Licensing
Bachelor's degree or equivalent preferred. Major in business field preferred.

Experience
Six (6) years of financial analysis experience or equivalent combination of education and experience required with claims management experience preferred.

Skills & Knowledge

• Knowledge of claims management in workers' compensation, liability and disability business lines
• Excellent oral and written communication, including presentation skills
• PC literate, including Microsoft Office products
• Advanced Microsoft Excel knowledge
• Strong analytical and interpretive skills
• Strong organizational skills
• Good interpersonal skills
• Ability to work under pressure in deadline intensive environment
• Ability to multi-task and prioritize
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual: Hearing, vision and talking

NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.