Program Management Intmd Analyst - Third Party Management

The Program Mgmt Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

• Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs.
• Responsible for the review and analysis of the financials including investigation of variances noted for the period.
• Reports to the Business Management Office Head any inconsistencies or improprieties noted during the review.
• Identifies primary drivers for cost movements and variances observed, and ensuring recovery and costs are close to budgeted numbers and plan.
• Analyzes data to ensure proper accounting booking procedures have been followed.
• Ensures timely booking of accrual entries for the Centre.
• Reviews and analyzes payments and ensure expenses are charged to the proper cost center.
• Provides timely, relevant and accurate reporting & analysis of the results of performance against historical, budgeted, forecasted and strategic planning results to facilitate decision-making toward the achievement of the budget and strategic plan.
• Monitors monthly productivity and provides inputs to ensure timely reporting of Productivity Saves.
• Maintains hiring and attrition tracker.
• Provides weekly variance analysis on HC movement, requisition control, generation of weekly/monthly HC reports.
• Supports the preparation of monthly packages for senior partners to review as well as and various ad-hoc reporting requests from senior leadership.
• Identifies program risks, perform probability and impact analysis, determine responses to risks, track risks, and execute responses as needed.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years relevant experience

Education:

• Bachelor’s/University degree or equivalent experience

Responsibilities will include:

TPM Operational Management & Oversight Responsibilities:

• Conduct and manage operational and oversight activities for internal third-party relationships to verify that the governance, risk, and controls are performed and completed in a timely manner.

• Act as subject matter expert (SME) to senior stakeholders and /or other team members to help them understand TPM internal third-party framework in alignment with our Third Party Management policy and standard.

• Communicate with senior managers, business stakeholders, multiple lines of defense, business process owners, and functional areas to build and maintain strong partnerships.

• Resolve TPM process-level escalations coming from internal partners.

• Facilitate and coordinate with various Policy Owners in areas such as Data Privacy, Export Licensing, Information Security and Continuity of Business (CoB)

• Assist with change management of enterprise-wide operating procedures.

• Perform data analysis of large sets of data utilizing Excel formulas to monitor the efficiency of business processes.

• Compile and present reports for regional boards on TPM compliance as well as any relevant TPM updates and/or addressing concerns.

• Provide transparency into the effectiveness of key TPM deliverables for senior management, through regular monthly reporting and ensuring the accuracy of the reporting.

• Support creation of requirements for improving business and oversight processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.

• Identify opportunities for better control and productivity enhancement through various process reengineering initiatives and automation projects including but not limited to Robotic Process Automations.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Qualifications: The successful candidate will need to be a hands-on self-starter, capable of working with others in different regions/sectors showing:

• Good interpersonal skills and ability to work in a global team

• Excellent communication skills, both oral and written, with the ability to articulate complex and sensitive issues to senior management and influence desired outcomes at all levels of an organization

• Customer focus

• Attention to detail with strong emphasis on quality

• Ability to work and think independently

• Dynamic, enthusiastic, confident, reliable team member with a pro-active, can do approach

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Job Family Group:

Project and Program Management

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Job Family:

Program Management

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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