Program Management Manager (NPI)

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Program Management Manager located in Guadalajara, North Campus.

The Program Management manager oversees the end-to-end product lifecycle for a manufacturing program, ensuring that production, quality, safety, and cost targets are met. This role will be particularly focused on NPI, achieving high levels of results. This role requires a strategic leader who can effectively manage resources with cross-functional teams, optimize operational processes, and drive continuous improvement initiatives to maximize customer satisfaction and manufacturing performance.

What a typical day looks like:

• Interfacing with customers, including solving customer problems, building relationships, and managing escalations.
• Leading successfully small to medium-sized projects with cross-functional teams from initiation to completion in a fast-moving environment.

• Participating in project planning sessions and contributing to timelines and deliverables.

• Participating in cross-departmental teams to deliver projects or initiatives.

• Facilitating meetings between different teams to ensure alignment.

• Effectively presenting project updates to stakeholders and senior leaders.

• Preparing reports or presentations summarizing project progress and outcomes.
• Product design reviews, changes, and adjustments in the product.
• Release to mass production.
• Engineering changes.
• Participating in lean initiatives.
• Achieve high customer service/satisfaction level.

The experience we’re looking to add to our team:

• Bachelor's degree in related field.
• Strong experience in similar position with robust experience on new product introduction.
• Background on engineering roles; SMT, NPI will be appreciated as base knowledge.
• Advanced English level is required
• ERP system knowledge.
• Strong strategic customer interaction managing and solving complex situations.
• Robust leadership skills.

What you’ll receive for the great work you provide:

• Competitive Salary.
• Life & Medical insurance.
• Christmas Bonus.
• Food Coupons.
• Saving Fund.

KL08

Job Category

Operations

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).