Find Jobs
Pricing
Features
Login
Book Time
Program Manager at Astreya | JobProMax
Program Manager
Astreya
Remote, Poland
Full-Time
Competitive
Hybrid
Associate
Apply Now
Job Description
This role requires attention to detail in the following areas:
Conduct triaging of GCP capacity quota increase requests to enable all customers to scale their GCP workloads.
Resolve outstanding quota/capacity requests, with support from partner teams as needed, in alignment with Service Level Objectives (SLOs).
Identify, document, and contribute towards improving the efficiency of the triaging & scraping processes for quota requests.
Resolve GCP capacity support escalations in coordination with frontline Support teams.
Process feedback from account teams to ensure the Large Deals opportunity engagement is current across all systems.
Process new requests for no capacity plan exceptions and ensure exception reporting accuracy.
Prepare weekly performance metrics for review.
Support customer quota requests across key events including Black-Friday Cyber Monday, new product launches and other large customer events.
Handle ad-hoc tasks, where applicable, for operational throughput and towards the overall program & service offerings.
Contribute to a regional handover process and set reminders for weekly team tasks.
Signup To JobProMax Today! Apply To More Jobs And Unlock More Features
Signup with Email
Continue with Google
Job Details
Job Type
Full-Time
Workplace Type
Hybrid
Experience Level
Associate
Salary
Competitive
Apply Now