Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.
A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.
Job Summary
To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Technical Program Manager located in Guadalajara, North
Reporting to the Program Management Manager, Program Manager role manages the end-to-end product lifecycle for a manufacturing program, ensuring that production, quality, safety, and cost targets are met. The Program Manager is accountable for maintaining efficient manufacturing operations to meet internal and customer expectations.
Responsibilities:
- Organize, plan and direct program schedules and budgets.
- In charge of tracking relevant metrics and drive action items based on results.
- Provide help, knowledge and expertise with contract negotiations as required.
- Establishes work plan and staffing for each phase of program and arranges for recruitment or assignment of personnel.
- Manage the coordination of product life cycle activities with P&L and customer satisfaction also has control for different accounts of various complexities.
- Be the key channel of communication for customers and act as escalation in the event of customer issues.
- In charge of customer's satisfaction reviews and corrective actions.
Qualifications:- BA/BS/MBA or equivalent work experience
- Product & Process Knowledge: Strong understanding of electronics manufacturing, PCBA, SMT, and system integration processes.
- Engineering Background: Ability to interpret technical specifications, BOMs, and design documentation.
- Technology Familiarity: Knowledge of hardware development cycles, firmware/software integration, and test processes.
- program management skills
- Complex Program Execution: Proven experience managing large-scale, technically complex programs.
- Cross-Functional Leadership: Lead engineering, operations, and supply chain teams to deliver on time and within scope.
- Cost Analysis & Optimization: Understand cost drivers in technical programs; support P&L objectives.
- KPI Management: Track technical and operational KPIs to ensure program health.
- Risk & Issue Management: Ability to identify technical risks early and drive mitigation plans.
- Project Management Tools: MS Project, JIRA, Confluence, Teams.
- Data Analysis Tools: Excel (advanced), Power BI for dashboards and reporting
- Advanced experience managing cross-functional teams (CFT),
- Solid understanding and management of Profit & Loss (P&L).
- Strong client-facing and stakeholder management skills.
- Advanced English level
- Nice to have NPI experience.
What you'll receive for the great work you provide:- Competitive Salary.
- Life & Medical insurance.
- Christmas Bonus.
- Food Coupons.
- Saving Fund.
GR66
Job CategoryOperations
Required Skills:
Optional Skills:
Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
