Program Senior Group Manager, Branch Performance Strategy and Execution

Branch Performance Management & Strategy

Role Summary

The Head of Branch Performance Management & Strategy is a senior leadership role accountable for defining and executing the enterprise strategy for sales productivity, performance management, goal setting, reporting, and client experience insights across the U.S. Branch Network, supporting ~650 branches and ~5,000 frontline colleagues. This leader oversees a team responsible for end-to-end ownership of performance frameworks, including the design and governance of metrics, scorecards, and >------------------------------------------------------

Job Family Group:

Project and Program Management

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Job Family:

Program Management

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Time Type:

Full time

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Primary Location:

NC-CHARLOTTE (BALLANTYNE)

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Primary Location Full Time Salary Range:

$170,000.00 - $300,000.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Jul 01, 2026

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