Responsibilities
The Corporate Services Policy and Planning team focuses on policy development, research, strategic planning, data analytics and program management. We support the business by elevating and creating unique employee and corporate service experiences, specifically for our operational teams. Our team focuses on implementing industry knowledge across our global portfolio, providing specialist advice and business partnerships on multiple projects and innovative ideas. This role will help provide focused support on strategic programs related to corporate services and the employee experience, specifically related to workplace services, real estate, catering services, physical security, and others.
Responsibilities:
Policy Research, Analysis & Evaluation: Conduct research, evaluation and analysis of policies, regulations and legislation relevant to workplace program requirements; identify gaps and challenges and propose targeted solutions.Policy Development: Support the creation of data and evidence-based policies, guidelines and initiatives to address workplace program challenges, drive innovation, enhance customer satisfaction, and align with program requirements and forward-looking industry practices.Strategic Planning: Support regional teams in developing strategic plans and frameworks to deliver policy initiatives and interventions with measurable success outcomes.Business Partnership & Stakeholder Engagement: Engage, consult and partner cross-functionally with business teams to co-create and propose systemic, sustainable solutions.Data Management, Monitoring & Evaluation: Leverage data analysis, insights and before/after models to measure program success and support development; establish monitoring and evaluation mechanisms to assess policy and intervention impact.Consultation & Collaboration: Provide expertise, support and guidance to stakeholders, operational teams and business leaders; leverage industry expertise and resources to propose actionable solutions.Project Management: Plan, execute, evaluate and govern cross-functional projects and programs end-to-end.Performance Monitoring & Reporting: Establish performance metrics and benchmarks for COE activities; track progress, measure outcomes and prepare management reports.Change Management: Lead change and transformation initiatives; provide guidance, support and training to relevant teams.Qualifications Minimum Qualifications:
Bachelor's degree (BA) or equivalent professional experience.Demonstrated strategic mindset with thought leadership capabilities.Strong communication, organizational, analytical and problem-solving skills, with proven leadership experience in diverse and multicultural environments.Strong project and program management experience, with a track record of delivering for global internal/external audiences within a matrixed organizational structure.Full professional proficiency in both English and Mandarin, as the role will collaborate closely with the R&D stakeholders based in China.Willingness to travel internationally when required.Preferred Qualifications:
Professional experience in workplace operations, real estate, administration, consulting, general business management or related fields.Demonstrated ability to drive growth and deliver innovative solutions, with an open mindset toward change and challenges.Prior experience in people and vendor management.Job Information[For Pay Transparency] Compensation Description (annually) The base salary range for this position in the selected city is $76000 - $136800 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
