Program & Transformation Lead

🚨 We're Hiring: Program & Transformation Lead
📍 Location: Hyderabad India – Hybrid
🕒 Full-Time | Permanent Position

What you need to be successful

1. Transformation Strategy & Roadmap

• Design and execute the GBS transformation vision and multi-year roadmap aligned with enterprise and functional strategies.
• Identify and prioritize transformation opportunities across processes, geographies, and service lines.
• Build strong business cases with clear value realization (cost, productivity, service levels, risk reduction).

2. Process Excellence & Operating Model

• Lead end-to-end process re-engineering and standardization (Lean, Six Sigma, Design Thinking).
• Drive adoption of best-in-class GBS operating models (global process ownership, tiered service delivery, COEs).
• Establish and track KPIs, SLAs, and outcome-based performance measures.

3. Digital & Automation Enablement

• Identify and implement automation and digital solutions (RPA, workflow, AI/ML, analytics, self-service).
• Partner with IT, Digital, and external vendors to deliver scalable and secure technology-enabled solutions.
• Drive intelligent automation pipeline and benefits realization.

4. Change Management & Stakeholder Engagement

• Lead enterprise-wide change management including communication, training, and adoption management.
• Act as a trusted advisor to senior leaders and global stakeholders.
• Influence without authority across functions and regions.

5. Governance & Program Management

• Establish robust transformation governance, cadence, and reporting.
• Manage multiple transformation programs simultaneously, ensuring disciplined execution and risk mitigation.
• Track benefits realization and ensure post-implementation value sustainment.

6. Capability Building & Culture

• Build and embed a continuous improvement and transformation mindset within GBS teams.
• Coach and mentor process owners, transformation managers, and CI practitioners.
• Contribute to GBS maturity model advancement.

Key Stakeholders

• Global Process Owners (GPOs)
• Function Leaders (Finance, HR, Procurement, IT, etc.)
• GBS Leadership & Country Heads
• IT, Digital, Data & Analytics Teams
• External Partners and Technology Vendors

Required Qualifications & Experience

Education

• Bachelor’s degree required; MBA or equivalent preferred.

Experience

• 8–15+ years of experience in GBS, Shared Services, Consulting, or Transformation roles.
• Proven track record of delivering large-scale global transformations.
• Strong exposure to process excellence, digital transformation, and operating model redesign.
• Experience working across cultures and global locations.

Certifications (Preferred)

• Lean Six Sigma Black Belt / Green Belt
• PMP / PRINCE2 / SAFe
• Change Management (Prosci, ADKAR)
• RPA or Digital Transformation certifications

Key Skills & Competencies

Technical / Functional

• GBS & Shared Services design
• Process re-engineering & optimization
• Automation & digital transformation
• Data-driven decision-making and analytics
• Program & portfolio management

Behavioral

• Strategic thinking and problem-solving
• Strong executive communication and storytelling
• Stakeholder influence and collaboration
• High learning agility and resilience
• Results-oriented with a hands-on mindset

Success Measures

• Transformation benefits realized (cost, productivity, quality).
• Adoption and sustainability of new processes and technologies.
• GBS maturity improvements and stakeholder satisfaction.
• Speed and effectiveness of transformation delivery.

Some benefits of working with us

• Access to a huge array of internal and external training courses on our learning system (free)
• Access to self-paced language training (free)
• Birthday or wedding anniversary gift of INR 1500
• Charity work once a year, to give back to the community
• Company car, phone if required for role
• Competitive health and wellness benefit plan
• Continuous professional development with numerous opportunities for growth
• Creche facility
• Employee Business Resource Groups (EBRGs)
• Electric car charging stations
• Hybrid work arrangement eg. 3 days in office
• Internet allowance
• No-meeting Fridays
• Parking on site (free)
• Relocation assistance available
• Staff hangout spaces, enjoy games like carrom, chess
• Transport by cab if working the midnight – 7am shift
• Well connected to public transport, only a 10 min walk to office

We understand that candidates will not meet every single desired job requirement. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you.

Solenis is constantly growing. Come and grow your career with us.

At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, consider joining our team.