Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. Our Power Distribution Systems & Services Division offers power management solutions predominantly in renewable, mining, industrial, utility, commercial, data centres, mission critical infrastructure, residential, construction, transport networks and healthcare segments. Our custom engineered products and services are designed with a mission of achieving unparalleled safety while helping our customers on their mission to reduce their consumption and enter the carbon neutral world.
We are looking for a project coordinator to be the main customer contact for all inquiries in relation to our field projects and services activities. The successful candidate will drive each activity to successful completion and navigate customer satisfaction to deliver acceptable outcomes. If you love solving problems, doing something different every day, delivering meaningful outcomes and would consider joining one of the fastest growing divisions on the market - we want to hear from you.
Key Duties:
- Manage end to end customer projects - from inquiry to resolution
- Manage network of service partners across the country
- Maintain and monitor work plans and schedules
- Act as key customer point of contact and provide regular updates
- Provide regular activity data and required documentation
- Assess and analyse risk, opportunities, and issues and provide solutions
- Liaise with clients to identify and define requirements, scope and objectives
- Maintain highest level of data accuracy with attention to details
Qualifications:- At least 2 years of experience in a project, sales or product coordination
- Excellent customer service and administration skills
- Proficiency in an enterprise CRM software such as SAP and Salesforce highly desired
What We Offer:- Competitive salary with access to bonus scheme
- On-site parking
- Inclusive and supportive working environment
- Volunteer days
- Outstanding training and development programs for both professional and personal development
We are committed to ensuring equal employment opportunities for all job applicants and employees. Our recruitment processes encourage diversity by utilising a balanced selection criteria regardless of the applicants age, gender, gender identity, ethnicity, religion, sexual orientation, or any other status protected or required by law. Eaton prides itself in truly representing the people within our communities.
If this sounds like you, please send through your application. We look forward to hearing from you!