Eastspring is a global asset manager with Asia at its core. We create a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions. We pledge to make Eastspring a place where you can Connect, Grow and Succeed.
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KEY RESPONSIBILITIES OF THE ROLE:
- Fund Growth: Drive strategies to increase provident fund size and achieve business targets.
- Product Presentation: Prepare and present provident fund products and services to Fund Committees and members.
- Client Relationship Management: Maintain strong relationships with clients and ensure timely updates on products and services.
- Marketing & Communication: Update provident fund materials and execute marketing processes effectively.
- Client Advisory: Respond to inquiries and provide accurate information on provident fund products and services.
- Regulatory Compliance: Coordinate with Client Service team to submit required data to the SEC (e.g., fund setup, amendments).
- System Development Support: Provide input for designing and improving client service systems to enhance customer satisfaction.
- Digital Platform Enhancement: Support re-design initiatives for FundLink M Choice Online and Life Path Scheme.
- Event Coordination: Organize meetings, seminars, training sessions, and annual gatherings for Fund Committees and members.
- Cross-Functional Collaboration: Work closely with Investment, Registrar, Client Service, Branding, IT, and other teams to support client needs.
- Corporate Engagement: Participate in company events such as Mutual Fund, Provident Fund, and LTF/RMF booths.
- Proposal & Award Preparation: Compile provident fund information for RFPs, AOP, and SET Innovation Award submissions.
- Reporting & Budgeting: Prepare special monthly client reports, update monthly budgets, and calculate referral fees for agents.
Eastspring is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
