QA Operations Specialist

Job Title: Quality Assurance Operations Specialist

Location: Verviers

Relocation assistance is provided for the successful candidate.

The role:

The Quality Assurance (QA) Operations Specialist is an experienced professional responsible for providing day‑to‑day support across all quality‑related operational activities. You will be responsible and empowered to make quality decisions in response to both planned and unexpected operational events. This role requires an open mindset and a continuous, risk‑based approach to decision‑making.

This is a fully site‑based role. Working together in person supports close, real‑time collaboration and the technical precision needed to manufacture medicines to the highest quality and safety standards.

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What you will get:

• An agile career and dynamic working culture

• An inclusive and ethical workplace

• Compensation programs that recognize high performance

• A variety of benefits dependant on role and location

• The full list of our global benefits can be also found on https://www.lonza.com/careers/benefits

The full‑time annual base pay for this position in Belgium is expected to range between €47,250 and €66,150. Initial salary placement within this range will be determined based on role‑related factors such as experience, qualifications, and expected contribution.

What you will do:

• Release finished products following thorough review of quality documentation

• Review and approve production records, including batch documentation and logs

• Manage quality events, including deviations, investigations, CAPAs, and changes

• Support production by resolving in-process and shop floor quality issues

• Review and approve pre-production documentation using a risk-based approach

• Manage product complaints from registration through to customer response

• Act as a key QA contact, supporting stakeholders with quality-related queries

What we are looking for:

• A degree in Chemistry, Biology, Microbiology, Pharmacy, or a related field

• Fluent French is a mandatory requirement for this role; basic English is preferred but not essential

• Experience in QA or a similar regulated environment

• Strong understanding of GMP and quality standards

• Ability to assess risk and make confident, timely decisions

• Experience reviewing deviations, investigations, or quality events

• Strong organisational skills with the ability to manage multiple priorities

• Effective communication skills and confidence working with cross-functional teams

About Lonza

At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone’s ideas, big or small, have the potential to improve millions of lives, and that’s the kind of work we want you to be part of.

Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we value diversity and are committed to creating an inclusive environment for all employees. If you’re ready to help turn our customers’ breakthrough ideas into viable therapies, we look forward to welcoming you on board.

Ready to shape the future of life sciences? Apply now.