We are looking for an experienced Quality and Documentation Manager to oversee quality assurance and contractual document control for a large and complex, automated photo enforcement program. This manager level role ensures that contract requirements are fully traceable through implementation, field deployment, and ongoing operations while maintaining strong control of all contractual and technical documentation.

This position serves as a central point of ownership for quality oversight, requirements traceability, field installation quality review, and electronic document management. The goal is to ensure compliance, audit readiness, and consistent operational performance across programs.

Key Responsibilities

Quality and Program Implementation

Lead quality management activities during contract implementation and system deployment

Develop and maintain Requirements Traceability Matrices to confirm all contractual, technical, and regulatory requirements are addressed

Oversee quality review of field installations to ensure deployments meet contractual and technical standards

Conduct quality audits of field work, documentation, and deliverables

Identify, document, and track quality issues through resolution

Support internal and external audits and compliance reviews

Partner with engineering, operations, field teams, and program management to support continuous quality improvement

Contractual Documentation and Content Management

Serve as Content Manager for all contractual and program documentation

Own the full lifecycle of contractual deliverables, including

Submission timing and milestone tracking
Approval coordination across stakeholders
Version control and change tracking
Archiving and retention
Audit readiness

Ensure documentation aligns with contract requirements and approved baselines

Maintain configuration control of technical and operational documents

. Electronic Document Management using SharePoint

Function as process owner for the organizations SharePoint based electronic document management system

Design, maintain, and improve SharePoint libraries, workflows, and permissions

Establish and enforce document naming conventions, metadata standards, and folder structures

Manage document review and approval workflows

Train team members on document management processes and best practices

Ensure documentation is secure, accessible, and audit ready

Cross Functional Coordination

Work closely with Program Managers, Engineering, Field Operations, and Compliance teams

Support planning and scheduling of contract deliverables

Assist with customer facing documentation and formal submittals

Provide documentation and quality input for change management processes

Required Qualifications

Bachelors degree in engineering, Quality, Business, Technical Communications, or a related field, or equivalent experience

At least five years of experience in

Quality management or quality assurance
Contract implementation or delivery of large technical programs
Document control or configuration management

Strong experience with requirements traceability and contract compliance

Direct experience using SharePoint as an electronic document management system

Experience managing document version control, approval workflows, and audit trails

Strong organizational skills and attention to detail

Ability to manage multiple deliverables and deadlines at the same time

Strong written and verbal communication skills

Preferred Qualifications

Experience with automated photo enforcement, traffic systems, intelligent transportation systems, or similar public sector technology programs

Familiarity with field equipment installation and technical deployment environments

Knowledge of quality standards or quality management system principles

Background in technical writing or development of formal documentation

Experience supporting government or municipal contracts

Verra Mobility Values

An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:

Own It.We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do Whats Right.We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.

With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice

Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Quality Assurance and Documentation Manager

Verra Mobility

Job Description