Quality Manager

About GSK
GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together. Our success depends on our people. We want GSK to be a place where people feel inspired, encouraged and challenged to be their best, while continuing to grow and look after their wellbeing. If you share our ambition, join us as we get Ahead Together.

About the role

We’re seeking a Quality Manager in Auckland to lead quality across GSK’s New Zealand business, acting as the primary Quality Responsible Person to ensure compliant, safe, and timely product supply. You will own and deliver a proactive Quality Improvement Plan aligned to local regulations and business strategy, foster a strong quality culture, and build effective relationships with key stakeholders in New Zealand and Australia to support GSK’s objectives in Innovation, Performance and Trust.

You will be a part of the AUNZ Quality hub and report to the AU Quality Lead.

Your role will be varied and will include:

• Maintain and operate the local Quality Management System in line with GSK standards, GMP and local regulations, including self-inspections and support for external audits/inspections.

• Review batch documentation to support timely lot release, and lead/participate in investigations, root cause analyses and corrective actions for deviations, complaints and audit findings.

• Monitor quality performance metrics, perform trending, coordinate quality activities with third parties and cross-functional teams, and drive continuous improvement initiatives.

• Partner cross-functionally to support product launches and commercial activities while driving quality culture and strong stakeholder engagement.

About you
We are looking for a quality professional with strong leadership capability and the ability to operate effectively in a cross-functional, global environment.

You will need:

• Bachelor’s degree in a relevant scientific or engineering discipline (or equivalent professional qualification).

• 3–5 years’ quality assurance/operational quality experience in life sciences or pharma, including at least 2 years in a managerial role.

• Strong practical knowledge of GMP/GDocP with experience in batch documentation review, in-process checks, product release, and managing deviations, CAPAs, investigations and quality records.

• Proficient in MS Office and standard business systems with strong collaboration and communication skills.

If you have the following characteristics, it would be a plus

• Experience with ERP/quality systems (e.g. SAP), data integrity principles, and leading self-inspections/internal audits or regulatory inspections.

• Experience working with third-party manufacturers, warehousing and/or distribution operations.

• Comfortable working under pressure and managing multiple priorities.

Why join us?
At GSK, we challenge ourselves to get Ahead Together – to make a positive impact on global health and create an environment where people can thrive.

By joining GSK, you’ll enjoy:

• A flexible and life-friendly working approach, allowing you to do your best work

• Being part of a diverse organisation that reflects the communities we serve

• Development and progression opportunities at a global scale

• 5 Feel Good Days and 1 volunteer day (in addition to annual leave)

• Option to purchase additional leave and access to discounted health insurance

• Certified ‘Great Place To Work® May 2026-May 2027’

*LI-GSK

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

We are committed to creating an inclusive workplace and providing equal opportunities for all applicants and would like to understand what adjustments might be necessary for anyone to present their best self at interview.

If you need any adjustments to the recruitment process to help you demonstrate your strengths and capabilities, contact APACRecruitment.Adjustments@gsk.com. Please note this email is for adjustment requests only; for other enquiries please use our standard contact channels.

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