Quality Manager

The Company

Imerys is the world’s leading supplier of mineral-based specialty solutions for the industry with €3.4 billion in revenue and 12,300 employees in 40 countries in 2025. The Group offers high value-added and functional solutions to a wide range of industries and fast-growing markets such as solutions for the energy transition and sustainable construction, as well as natural solutions for consumer goods. Imerys draws on its understanding of applications, technological knowledge, and expertise in material science to deliver solutions which contribute essential properties to customers’ products and their performance. As part of its commitment to responsible development, Imerys promotes environmentally friendly products and processes in addition to supporting its customers in their decarbonization efforts.

Imerys is listed on Euronext Paris (France) with the ticker symbol NK.PA.

The Position

Quality Manager

Job Summary

JOB SUMMARY/PURPOSE

• Develop and steer implementation of site Quality Management roadmap maintaining the right balance between Quality Assurance (lead internal & external certification activities) and Quality Control (responsible for all laboratory activities)

• Manage and monitor the site’s Quality and Environmental Management System effectiveness (KPI, audits, management review, customer relationship, …) and steer its continuous improvement to ensure that only fit-for-use product is made and delivered to customers

• As Site customer intimacy referent, maintain a very high level of customer satisfaction on the short-term (manage audits / specifications / complaints, answer questions, manage key accounts) to generate long-term opportunities (coordination of new products and new processes development)

JOB SCOPE/DIMENSIONS

• Management of the Quality department: QAQC Engineer, QC analysts

• Raw material validation: clearance for each batch of delivery

• Maintain the ISO 9001 and ISO 14001 certification; lead implementation of Business Area roadmap at site level and participate to working groups and seminar

• Part of Imerys Talc BElgium Management Team; Leadership for all Quality related topics (Customer Management, Fit-for-use production & delivery, New business Development, Audits, …)

KEY TASKS AND RESPONSIBILITIES

• Interface with production, technical, administrative, commercial and external personnel for all quality aspects of the ITBE operation.

• Supervise the quality department and assure its business continuity

• Assure that staff is trained on quality of the product and quality system:

  • Coaching and education w.r.t. ISO standards and legislation

  • Coaching and education w.r.t. agreed customer requirements

  • Coaching and education w.r.t. continuous improvement in Quality performance

• Assure the reporting on Quality KPIs to the site manager and to the group Quality manager and define remediations where appropriate

• Prepare, lead and follow-up of: certifications, audits, management reviews, CAPAs, NCs, MoCs…

Education:

Bachelor degree in Engineering or Science

Other qualifications:

Master degree in Engineering or Science is an advantage

Experience:

• 10 years relevant professional experience in an industrial environment. At least 2 years experience with a mineral processing facility and / or laboratory is highly desirable.

• Continuous improvement experience.

• Previous work with Quality and ISO standards is a mandatory

Knowledge, skills, Imerys Leadership Behaviors

Essential:

• Fluent in Dutch & English

• Technical competence

• Understand the requirements to manage & maintain relevant ISO systems (ISO 9001 – 14001)

• Ready to travel (max 10%) in europe

Highly Desirable:

• Good level of French

• Strong communication & management skills, both written & face to face

• Auditing skills (internal & external) Imerys Activities / Customer visits

• Participation to management review

• Statistical analysis (Minitab)

Beneficial:

• Good level of IT knowledge (experience with SAP and Google are desirable)

• Knowledge of investigation methods (8D, 5W, RCA, …)

Imerys Leadership Competencies

Care for others

• You act daily as a role model in all safety aspects and engage others in developing a health & safety mindset, reducing everyone's exposure to risks.

• You value each team member & their differences and strive to get the best out of them.

• You create a climate in which people want to do their best.

Collaborates for success :

• You clearly articulate your viewpoint, listen to & challenge others’ views, and find effective ways to meet shared goals.

• You share timely and helpful information, knowledge, and ideas to drive performance.

• You are truthful and make sure that you communicate clearly and directly, giving and receiving feedback.

Commits to customers :

• You dedicate time to thoroughly comprehend the customers' circumstances and business requirements.

• You promptly and effectively address customer requests, issues, and concerns with a decisive approach.

• You establish and maintain mutually beneficial and long-term relationships with customers while earning the reputation of a trusted advisor.

Drives results :

• You deliver short-term results while maintaining focus on the longer term.

• You commit to plans and see them through to delivery.

• You firmly motivate yourself and others to achieve results.

Shapes the future :

• You translate the strategy and put it into action (processes, systems, and talent).

• You can decide and act without having the full picture.

Position Type

Full time

and

Permanent

Only technical issues will be monitored through the below inbox:

recruiting.support@ imerys.com

PLEASE DO NOT SUBMIT RESUMES OR APPLICATIONS TO THIS EMAIL, AS THEY WILL NOT BE REVIEWED.

To ensure fairness and legal compliance in our recruitment processes, only applications received through the online application process will be considered.

IMERYS is an Affirmative Action and Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws.