At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.
How will you make an impact?
We are seeking a hands-on Quality Supervisor to support the launch and operation of a coolant plate machining facility in Salisbury, NC. This role will lead Quality Control and Quality Assurance execution across machining, CMM inspection, visual inspection, 3D inspection, and X-Ray inspection processes. The ideal candidate will have strong metrology experience, including CMM programming, GD&T interpretation, inspection planning, and shop-floor quality leadership. This role will report to the Site Quality Assurance Manager and will be a key leader in supporting manufacturing execution, inspection readiness, nonconformance management, and production quality performance.
Location:
This role will be onsite and will work a day shift schedule Mon- Fri.
What will you do?
Quality Control & Manufacturing Support-
- Lead daily Quality Control activities supporting coolant plate machining, inspection, and production execution.
- Provide hands-on quality support to manufacturing operations, including first-piece inspection, in-process inspection, final inspection, and production release.
- Ensure inspection activities are performed in accordance with approved drawings, specifications, control plans, work instructions, and customer requirements.
- Support production readiness by verifying inspection methods, inspection points, sampling plans, and reaction plans.
- Partner with Manufacturing, Engineering, NPI, and Operations teams to resolve quality issues and improve process performance.
- Support containment, segregation, disposition, and communication of nonconforming material.
- Drive timely escalation of quality risks, inspection failures, and production-impacting issues.
Quality Assurance & Process Compliance-- Support implementation and execution of site Quality Management System requirements.
- Ensure compliance with ISO 9001, internal procedures, customer requirements, and applicable product/process controls.
- Support internal audits, layered process audits, process verification, and production readiness assessments.
- Assist in maintaining control plans, inspection plans, quality alerts, standard work, and quality records.
- Support corrective and preventive action activities, including root cause analysis, containment, corrective action verification, and effectiveness checks.
- Monitor quality performance trends and support improvement actions related to defects, escapes, rework, scrap, and inspection findings.
CMM Inspection & Programming-- Own CMM inspection execution and support CMM program development, validation, and maintenance.
- Create, modify, and troubleshoot CMM programs based on engineering drawings, CAD models, GD&T requirements, and inspection strategy.
- Ensure CMM programs are properly controlled, revision-aligned, and validated prior to production use.
- Support fixture development and validation for CMM inspection, including part orientation, repeatability, accessibility, and traceability.
- Ensure inspection results are accurately linked to part serial number, job number, fixture location, and production lot where applicable.
- Support measurement system analysis, including Gage R&R, repeatability studies, and correlation activities.
- Maintain inspection equipment readiness, calibration status, and proper use of metrology tools.
Visual, 3D, and X-Ray Inspection-- Lead visual inspection processes and ensure inspectors are trained to identify product defects, cosmetic issues, machining anomalies, brazing concerns, and other process-related defects.
- Support development of visual inspection standards, defect libraries, acceptance criteria, and inspector training materials.
- Manage 3D inspection processes, including 3D scanning or optical inspection where applicable.
- Support X-Ray inspection development and execution for coolant plate inspection, including defect detection related to brazing, blockage, voids, internal features, or other critical failure modes.
- Partner with Engineering and external equipment suppliers to define inspection capability, limitations, programming needs, and validation requirements for 3D and X-Ray systems.
- Ensure inspection records, images, scans, and reports are properly documented and traceable.
Leadership & Team Management-- Supervise quality technicians, inspectors, CMM operators/programmers, and other quality associates assigned.
- Provide training, coaching, daily direction, and performance feedback to the quality inspection team.
- Establish daily priorities for inspection coverage, production support, equipment utilization, and quality issue response.
- Promote a strong quality culture focused on prevention, accountability, process discipline, and continuous improvement.
- Support staffing, shift coverage, skill matrix development, and training plans for associates.
- Communicate quality status, risks, and priorities to the Site Quality Assurance Manager and cross-functional leadership.
How will you get here?- Associate degree or bachelor's degree in Engineering, Quality, Manufacturing, Industrial Technology, or a related technical field preferred.
- Minimum 7-8 years of experience in Quality Control, Quality Assurance, metrology, machining inspection, or manufacturing quality.
- Prior experience in a machining, CNC, precision manufacturing, automotive, aerospace, semiconductor, thermal management, or similar technical manufacturing environment.
- Hands-on experience with CMM inspection and CMM programming.
- Strong understanding of engineering drawings, GD&T, dimensional inspection, and tolerance interpretation.
- Experience supporting manufacturing execution, production quality, nonconformance management, and corrective actions.
- Experience leading or supervising inspectors, technicians, or quality associates.
- Working knowledge of ISO 9001 or similar Quality Management System requirements.
Preferred Qualifications-
- Experience with ZEISS CMM equipment and CALYPSO programming strongly preferred.
- Experience with 3D scanning, optical measurement, CT/X-Ray inspection, or advanced metrology systems.
- Experience with coolant plates, cold plates, brazed assemblies, precision machined components, or thermal management products.
- Experience with PPAP, FAI, PFMEA, control plans, MSA, Gage R&R, and process capability studies.
- Experience supporting NPI, product transfer, pilot builds, production ramp, or new site launch activities.
- Experience creating inspection work instructions, defect libraries, visual standards, and inspector training documents.
- Familiarity with containment processes, MRB, 8D, A3, root cause analysis, and continuous improvement methods.
Technical Skills-- CMM programming and dimensional inspection
- GD&T interpretation
- Blueprint and CAD model review
- CMM fixture validation
- Visual inspection standards
- 3D inspection / scanning
- X-Ray inspection support
- Measurement System Analysis
- Control plan execution
- Nonconformance documentation
- Root cause and corrective action
- ISO 9001 compliance
- Production quality support
Key Competencies-- Strong technical judgment
- Hands-on manufacturing support mindset
- High attention to detail
- Strong ownership and urgency
- Ability to lead through ambiguity during site launch
- Clear communication with operators, engineers, suppliers, and leadership
- Strong problem-solving and escalation discipline
- Ability to balance inspection rigor with production execution
- Quality-first mindset with practical shop-floor execution
Success Measures-- Inspection methods are validated before production ramp
- CMM programs are accurate, controlled, and production-ready
- Visual, 3D, and X-Ray inspection processes are clearly defined
- Nonconformances are contained, documented, and escalated effectively
- Quality inspectors and technicians are trained and aligned to requirements
- Manufacturing receives timely quality support without compromising conformance
- Product quality risks are identified early and driven to closure
- The site is prepared for pilot launch, production ramp, and long-term quality execution
Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, or any other characteristic protected by law.
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