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THE VALUE YOU’LL BRING:
The position summary states the general nature and purpose of the job. Overall accountabilities are defined in this section.
Step Into a High-Impact Role in Quality Assurance!
Ready to make a real difference in the world of pharmaceutical and medical device manufacturing? Smithfield BioScience, Inc. (SBC) is seeking a quality-driven professional for a full-time role reporting to the Senior Quality Assurance Manager —a position that is important to our mission to deliver products that meet the highest global standards.
As a Quality Systems and Standards leader, you’ll be on the front lines of enforcing current Good Manufacturing Practices (cGMP) and safeguarding the integrity of our quality management systems. You won’t just be checking boxes—you’ll be shaping the standards that ensure our FDA-registered facility operates with unmatched precision and compliance.
Your oversight will be critical to the manufacture of high-quality Active Pharmaceutical Ingredients (APIs) and medical device components, all in accordance with 21 CFR Parts 210/211, ICH Q7, ISO 22442, and EU regulatory guidelines. You’ll own the Quality Management System, uphold process excellence, and be a key driver of continuous improvement and operational readiness.
If you're passionate about compliance, thrive in a fast-paced regulated environment, and are ready to lead with confidence—this is the opportunity for you.
WHAT YOU’LL DO:
The below statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. May perform other duties as assigned.
Quality Systems Leadership
- The Quality Systems and Standards Manager (QSS) will be the Site Owner of the Quality Management System (QMS).
- The Manager will be responsible for Systems, Standard Operating Procedures and Tools to be in place and in use as well as being properly maintained.
- The Site QSS Manager is responsible for Continuous Improvement activities through participation in the Site Quality Council as well as administration of the Site Quality Road Map.
- Be a leading advocate of the Quality Culture within the QA Function as well as the Site. Promote the values of a Learning Organization.
- Provide coaching/feedback to enhance the QA group and individuals’ professional performance and development
- Serving as a strategic partner, Champion a culture of quality-first thinking, driving Quality Excellence across departments.
Quality Management System
- QMS Maintenance: Maintain the Site Quality Management System (QMS) in a state of compliance with all applicable Regulations.
- QMS Governance: Administer Site QMS governance through management reviews to ensure its continuing suitability and effectiveness.
- Process Management: Develop and use effective monitoring and controls for key QMS processes. (ie: Deviations, Change Control; CAPAs)
- Metrics: Through Key Quality Performance Indicator (KPI) Dashboard, monitor Site quality systems performance.
- Data Integrity: Provide specific Site Wide data integrity (DI) awareness and training on an annual basis.
- Complaint Management: Responsible for the management of customer complaint handling process for the site.
- QMS Fit for Purpose: Monitor Internal and External Factors Impacting the Quality Management System (i.e. emerging regulations, innovations that might impact the Site QMS). Stay current with evolving FDA, EU, and ICH regulations, ensuring company procedures remain aligned with global expectations.
Quality Council / Quality Plan / Validation Master Plan
- Quality Council Owner: Participate and manage the Site’s Quality Council as the process owner for Quality Planning and the QMS.
- Quality Council Reviews: Drive actions as a result of the Quality Council metrics reviews of Key QMS processes.
- Compliance Risk Management: Identify and communicate potential compliance gaps / risks to management. Develop and maintain the site Risk Register.
- Site Quality Plan: Develop, oversee and monitor the Site Quality Plan/Roadmap. (Site Quality Leader is Accountable, QMS Manager is Responsible)
- Validation Master Plan: Responsible for preparation and maintenance of the site Validation Master Plan in line with current requirements. The VMP must be established and kept up to date by the site operations leader (e.g. head of manufacturing/technical services) and the responsible Quality Assurance Operations manager and Quality Control manager.
Standard Operating Procedures / Technical Quality Agreements
- SOP Maintenance: Oversee the governance of Standard Operating Procedures (SOPs) sitewide.
- SOP Governance: Ensure SOPs are reviewed on prescribed periodic basis. Monitor SOPs for relevance, completeness, and appropriate use.
- Quality Agreements: Maintain Technical Quality Agreement (TQA) templates for use with customers and suppliers.
Skills & Competencies
- QMS & Tech Proficiency – Experience with digital quality systems like TrackWise Digital or similar platforms.
- Sets Clear Direction and Aligns Team and Others Around Common Objectives.
- Coach and mentoring – enhance the skills of the QSS staff for GMP fluency and overall professional development.
- Knowledge / Expertise in Pharmaceutical Manufacturing Processes.
- Experience in writing and editing technical documents.
- Familiarity with risk management principles and tools, including FMEA (Failure Modes and Effects Analysis) and risk assessment methodologies.
- Exceptional Communicator – Strong written and verbal communication skills, essential for audits, reporting, and cross-team collaboration. Bilingual communication in Mandarin and English is preferred.
- Analytical Thinker – Brings logic, critical thinking, and >
EEO Information
Smithfield is an equal opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, gender identity, protected veterans status, status as a disabled individual or any other protected group status or non-job characteristic as directed by law.
If you are an individual with a disability and would like to request a reasonable accommodation for any part of the employment selection process, please call us at 757-357-1595.
