About Our Company
We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.
Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.
When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.
Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.
Job Description
The Imaging Manager is accountable for the effective ongoing day-to-day operations of the Imaging Department. Maintains a high standard of patient care and staff performance across all shifts and all modalities. Establishes policies and procedures to provide administrative direction and develops and maintains a positive work environment.
Essential Job functions:
Site Operations
- Evaluates current processes to ensure the effective fulfillment of objectives
- Plans, organizes, develops, implements and interprets the programs, goals, objectives, policies and procedures necessary for providing quality care and maintaining a sound operation
- Accountable for all operational aspects of running the department
- Responsible for staff management, budget management, maintaining relationships with referring offices and ongoing customer service issues.
- Responsible for meeting quality and financial goals for the department
- Monitor performance and profitability of services offered within the department and communicate in a timely manner to management if there are any issues that impact the operation.
- Develops and manages the budget for the department and makes responsible financial decisions for the department
- Manages accounts payable, payroll and associate timecards
- Works closely with revenue cycle management on reimbursement rates, claim denials, etc.
- Assists Director of Operations in making responsible financial decisions for the department by partnering with local management to meet or exceed financials goals
- Monitors’ performance and profitability of services offered
- Provides ongoing and timely communication to management and staff regarding department performance, staff performance, events, issues, etc.
- Always maintains positive interactions with payors, referring offices, patients, staff, and the Radiologists
- Interfaces with Senior Medical Director, Director of Operations and all technical and administrative staff to ensure effective teamwork and efficient department operations
- Administers quality programs and meets or exceeds key quality and productivity measures in patient service, customer (referral) service, clinical programs, administrative functions, and service recovery
- Maintains a safe environment for patients, technologists, and any other associates
- Responsible for securing and maintaining ACR accreditation and overseeing ACR toolbox
- Responsible for overseeing all PACS functionalities, including the administrator role
- Assists local management and marketing team in maintaining relationships with outside-referring physician offices via personal visits and/or ensuring highest quality of customer service functions
- Attends and provides input to monthly staff and clinician meetings and training sessions
- Ensures site team members are well informed of company changes and imaging operations
- Responsible for maintaining knowledge of and following applicable state laws regarding radiation safety, government licensing and Rural Health Clinic standards
- Ensures compliance with all HIPAA guidelines
Staff Management
- Leads regular staff meetings and team member one-on-one discussions
- Participates in staff performance evaluations, and development of team members including performance improvement plans, disciplinary actions and/or termination of associates
- Assists in training new associates, providing resource and technical expertise
- Supports training efforts for continuing education for the technologists
- Ensures all technologists are compliant with CEU credits, in good standing with appropriate registries, updated with CPR credits, etc.
- Interfaces with Radiologists to create and maintain up-to-date protocol manuals for all modalities
- Maintains staff retention by implementing effective retention strategies
- Ensures appropriate physician coverage for all contrast and sedation studies
- Performs functions of technologist
- Implement strategies to promote teamwork within the department and with other associates including management and radiologists
Additional tasks
- Order and maintain supply inventory for the department
- Report system outages and coordinating repairs or service.
- Perform other job duties as assigned
- In addition to the duties and responsibilities listed above, all employees are expected to support VillageMDs vision, mission and values. Comply with policies and procedures and conduct themselves in an ethical, professional, respectful, and collaborative manner at all times.
Physical Job Requirements:
- Endurance (e.g. continuous typing, prolonged standing/bending, walking)
Education, Certification, Computer and Training Requirements
- Associate’s Degree, required. Bachelor’s Degree, preferred
- ARRT preferred. Board certified in a specialized modality preferred.
- Leadership experience in addition to 3 years’ experience as a Radiologic Technologist, preferred
- Minimum of 5 years of full-time experience in a specialized modality and a minimum of 2 years’ experience supervising a department, preferred.
- Consistently demonstrate commitment to safe practices while abiding by all State, OSHA and HIPAA guidelines.
- Intermediate computer skills including email and ability to comprehend and utilize Electronic Medical Record System and PACS Systems.
- General knowledge and use of modality equipment and general office equipment preferred.
- Registered by the American Registry of Radiologic Technologists or equivalent registry and in good standing preferred.
- Current Basic Life Support (BLS) certification preferred.
- Certification in CT, required
- Additional certifications in Mammography, MRI and/or Ultrasound, preferred.
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About Our Commitment
Total Rewards at VillageMD
Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.
Equal Opportunity Employer
Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.
Safety Disclaimer
Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.
