Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we're committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.
The Benefits of working at BJs
- BJs pays weekly
- Eligible for free BJ's Inner Circle and Supplemental membership(s)*
- Generous time off programs to support busy lifestyles*
- Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty
- Benefit plans for your changing needs*, including three medical plans**, Health Savings Account (HSA), two dental plans, vision plan, flexible spending
- 401(k) plan with company match (must be at least 18 years old)
*eligibility requirements vary by position
**medical plans vary by location
Job Summary
Responsible for providing members with prompt and courteous service and assistance, replenishing and stocking merchandise, and keeping the sales floor clean, neat and fully organized.
Team Members:
- Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures and compliance.
- Strive for flawless execution and hold ourselves accountable.
- Act with honesty and integrity and lead with the member in mind to address any and all concerns and to escalate any concerns, as appropriate.
- Ensure a safe and positive environment for our members and each other.
- Embrace inclusion and diversity, working together with collaboration and respect. Work as a team to achieve goals.
- Move with speed and agility in everything we do.
- Innovate and adapt to keep pace with the world around us.
- Maintain a friendly and positive attitude.
Members:
- Deliver service excellence through all points of contact.
- Resolve and deescalate to address every member concern.
- Ensure a safe and positive environment and experience for the members.
- Commitment to GOLD Member Standards: Greet, Anticipate, Appreciate (GAA); Fast, Friendly, Full, Fresh, Clean.
Club Standards: Work as a team to deliver GOLD club standards daily.
- Work with commitment and pride to deliver GOLD - Grand opening look daily including all items stocked and promotional plans executed, maintain visible accurate signage, clean and organized inside and out.
Know your Business:
- Understand how to access and read production and/or financial performance reporting for your department.
- See the connection between consistent execution and its positive impact on the business.
Major Tasks, Responsibilities, and Key Accountabilities
- Provide members with prompt and courteous service and assistance.
- Replenish, refill, stock, and straighten merchandise with proper signage.
- Keep sales floor clean, neat and fully organized.
- Replenish milk, dairy, freezer, food, and non-food merchandise. Fold and organize apparel, books, and other merchandise.
- Remove empty cardboard from sales floor, shelves, display cases, and replenish box bins; use cardboard baler to dispose of cardboard.
- Return all returned and re-shop merchandise to the sales floor.
- Maintain all club policies and procedures.
- Perform other duties as assigned, including working in other departments as needed.
- Regular, predictable, full attendance is essential.
Qualifications
- Must successfully complete required training and certification processes.
- Strong interpersonal skills and attention to detail required.
Environmental Job Conditions
- Most time spent moving continuously on hard surfaces; frequent bending, climbing, crawling, pulling, reaching, stooping, and climbing ladders/step stools.
- Frequently lifting objects up to 30 pounds; may require lifting heavier/awkward objects with assistance; requires using pallet jack.
- Frequent exposure to cleaning agents.
- Exposure to indoor/outdoor temperatures, occasional extreme temperatures in freezers and coolers.
