This is a senior individual contributor role sitting within the International Consumer Bank Talent Acquisition function (HR), accountable for end-to-end hiring across commercial, product strategy and revenue/ P&L domains.
As a Recruiting Lead in the International Consumer Banking team, you will bring deep market knowledge of the UK and European retail and consumer banking landscape, enabling the organisation to identify, attract and secure high-calibre talent. The role demands a genuine search mindset - someone who operates proactively in the market and who can credibly engage senior commercial and product professionals.
Job responsibilities
- Own end-to-end recruitment for commercial and product strategy roles across the UK and European markets
- Develop and execute direct sourcing strategies, with a focus on engaging passive candidates
- Manage multiple concurrent requisitions across business lines while maintaining pace, quality, and a strong candidate experience
- Partner with hiring managers and senior stakeholders to define role requirements, calibrate profiles, and align on market expectations
- Build and maintain talent maps across key competitor sets (incumbent banks, digital challengers, payments platforms, and fintech scale-ups)
- Stay current on organisational moves, hiring trends, and strategic priorities shaping commercial talent demand in the UK and Europe
- Provide market intelligence to TA strategy and workforce planning, acting as an in-house SME for commercial and product hiring
- Conduct structured candidate assessments using consistent evaluation frameworks to improve quality of hire and reduce bias
- Build and nurture future-talent pipelines by maintaining warm relationships with high-potential candidates not yet actively searching
- Act as a trusted advisor to business leaders on role design, candidate availability, and trade-offs in competitive markets
- Ensure clear, consistent communication and compliant delivery across the hiring lifecycle, representing TA credibly in senior forums and driving process/tooling improvements
Required qualifications, capabilities, and skills
- Substantial in-house or search-side recruiting experience with a specialism in commercial, product or strategy functions within financial services
- Deep knowledge of the UK and European retail / consumer banking talent market - able to name relevant organisations, understand their structures and identify key talent communities
- Demonstrated ability to deliver at pace in complex, matrix environments with multiple senior stakeholders and concurrent priorities
- Track record of direct sourcing and passive candidate engagement at senior levels
- Strong commercial acumen; able to engage credibly with product and strategy leaders on their domain and the talent landscape that underpins it
- Experience managing end-to-end recruitment processes from brief through to offer, with a structured approach to assessment and selection
Preferred qualifications, capabilities, and skills
- Experience recruiting within or for a digital challenger bank, fintech or consumer-facing financial services platform
- Exposure to executive or near-executive hiring (Director / MD equivalent) within commercial or product functions
- Familiarity with compensation structures for senior commercial and product roles, including deferred pay, long-term incentives and equity structures
- Working knowledge of TA governance requirements in regulated financial services environments
- Experience across multiple European markets, with an understanding of local hiring norms, labour market dynamics and candidate expectations
ABOUT USJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAMOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.
