Regional Clinical Service Manager, CAS - MN
Medtronic
State of Minnesota, United States of America
Full-Time
$130,000
RemoteManager
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.
Collaborates with key stakeholders to coordinate, develop and execute clinical strategies to achieve short- and long-term businessobjectiveswithinregionas itrelatesablation solutions activities and program. Drive execution of key CAS initiatives to achieve Group,OUand Regional level goals. Maximize regional personnel performance by managing,developingand motivating clinical support employees to deliver unsurpassed patient care, physician/AHP support and technicalexpertisein the hospital, and other care settings.
This position will require up to 50% travel within their dedicated territory
Primary Responsibilities
Clinical Support Leadership
Lead all regional clinical support related activities and programs to efficientlyoptimizeresources, deliver customervalueand deliver exceptional clinical guidance
Partners with sales team to drive key clinical support initiatives and provide assessments via periodic business reviews that highlight the value of Medtronic ablation clinical support to our customers
Work with regional leadership to align resources based on business priorities andappropriate clinicalsupport demands
Lead and drive changes focused on strengthening of EP acumen, prioritization of understanding and implementation of expanded EP ablation solutions to the customer, and customer engagement
Collaborate with sales team andadditionalkey stakeholders to coordinate and execute strategies to achieve ablation solution expansion business objectives
People Management
Provide ongoing feedback and coaching to direct reports; provides regular performance reviews and implements corrective actions where necessary.
Leads regional Clinical Specialists to execute on key goals andobjectives
Assistemployees with goal setting, performance reviews, and individual development planning (IDP’s).
Responsible Clinical Specialist recruiting and hiring. Continually work tomaintaina strong, diverse bench of Clinical Specialist talent for future hiring opportunities.
Sales Support
Understands national, regional and territory sales objectives. Works in partnership with account managers and CAS Regional Manager to achieve/ exceed goals
Serves as effective Medtronic CAS representative to physicians and support staffregardingMedtronic CAS products,serviceand support
Promotes the safe and effective use of Medtronic CAS products and related procedures.
Business Operations
Business Discipline: Sales support, MPX reports, credentialing, expense management, data privacy, warranty credits
Ensure efficient, effective use of inventory,expensesand assets
Technical Support/ Clinical Support
RepresentsMedtronic CAS during ablations procedures toprovideclinical guidance, technicalassistance, and customer engagement
Receives technical inquiriesbycustomers and team. Researches and supports resolution for solutions to questions or problems
Educational Support
Partner with education team and internal resources tofacilitateand lead the training of new and tenured field personnel
Educates and trains physicians, hospital personnel and office staff on CAS products and procedures. (e.g.one-on-one training sessions, in-service education programs, seminars and/or outside symposiums)
Supports and provides training and resources for hospital staff to enable them to conduct training for their personnel
Required Qualifications
Bachelor’s Degree with 5 years of relevant experience or advanced degree with 3 years of relevant experience.
Preferred Qualifications
Experience within Electrophysiology (sales, clinical, etc.)
Management experience (sales,clinical,training, etc.)
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
U.S. Work Authorization & Sponsorship
At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.
Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued.
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance,Health Savings Account,Healthcare Flexible Spending Account,Life insurance, Long-term disability leave,Dependent daycare spending account,Tuition assistance/reimbursement, andSimple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees:Incentive plans, 401(k) plan plus employer contribution and match,Short-term disability,Paid time off,Paid holidays,Employee Stock Purchase Plan,Employee Assistance Program,Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), andCapital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can findherea list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.