Objective & mission
The Regional Service Representative for Modular Data Center delivers professional on-site services for Schneider Electric including commissioning, on-site technical diagnostics, and resolution of customer issues.
The role primarily supports complex and critical projects, providing advanced support with hands-on expertise for Low-voltage products Masterpact circuit breakers, NSX compact devices, ATS, Power & Quality meters, Low-voltage protection relays (Micrologic), UPS Galaxy, Cooling products (InRow, Dx/InRoom, Dx/Chillers) and Medium voltage switchboards.
Main responsibilities
- Perform Startup & Commissioning on all equipment across the entire Modular Data Center ranges
- Evaluate units and system's installation & operational conditions
- Ability to perform onsite adjustments to bring the units to the best running conditions
- Be able to identify if the failure is related to a quality issue/ software issue / operation condition issue (Root cause Analysis)
- Work with another Schneider Electric service engineers or partners during site interventions
- Document test results and produce site work reports
- Train Schneider Electric customers on basic operations of the equipment.
Requirements
- Thorough understanding of electrical principles particularly for low-voltage, medium voltage, UPS, auto transfer switches, mechanical principles of Cooling and fundamentals knowledge of automation and protection relays
- Must be able to perform duties with general direction, receiving only general guidance with respect to overall objectives.
- Must comply with all safety policies, practices and procedures
- Ability to read, analyze, and interpret general business procedures, professional documents, technical procedures, and governmental regulations.
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
- Handle multiple tasks simultaneously
- Willingness to travel internationally for 70% of the working time (and more)
Education and Experience:
- Electrotechnical education (University degree in an advantage)
- At least 5 years' experience with commissioning an/or field service activities
- Confirmed experience with LV, MV, UPS and Cooling products (Schneider Electric or other brands)
- Capability to work alone, analyze technical challenges and propose resolutions
- Have excellent mechanical and electrical hands-on skills and capability to use measurements tolls
- Fluent communication in English language (B2+ level min)
- Flexibility & Reliability, Focus on technical details & Customer focus, Team player
- Good Software tools literacy: MS Office, Acrobat, AutoCAD, Cx software.
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric - apply today!
40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
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