About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, youre not just building the future - youre an agent of positive change, joining a global community on a mission to make an impact.
Learn more at diligent.com or follow us on LinkedIn and Facebook
Position Overview:
The RVP, Commercial Sales, reporting to the VP Sales, UK & Ireland, is responsible for leading a team of Directors who manage the New Business and Existing Business sales teams for the SMB and MidMarket segments across the UK & Ireland. As RVP, you will drive revenue growth through customer acquisition and expansion, while actively coaching frontline leaders and account executives, as well as attracting talent.
The RVP holds ultimate accountability for the segments success, growth, reputation, and culture. They should be experienced in cross-functional engagement and have a natural interest in partnering with other GTM, G&A, and R&D leaders to align strategy and resources across the UK & Ireland and to advance Diligents positioning in the SMB and MidMarket segments. They institutionalize the operating rhythm for territory planning, multichannel pipeline creation, deal inspection, and forecast governance driving predictable attainment, clear accountability, and consistent execution across teams.
Were looking for an entrepreneurial sales leader who sets a high bar for excellence, builds a highlyperforming team, and executes a crisp gotomarket across acquisition and expansion. The RVP ensures effective targeting and engagement of ICPs, clear articulation of Diligents value proposition across solutions and multithreading across target personas. In addition, they will drive improvements in tracking and reporting capabilities, along with commercial/industry knowledge specifically for the SMB and Mid-Market segment.
Key Responsibilities
- Own the segment bookings plan across New Business and Existing Business by institutionalising operating rhythms for territory planning, multi-channel pipeline creation, deal inspection, and forecast governance; ensure predictable attainment and accountability across teams.
- Define and execute the regional sales strategy for SMB/Mid-Market in partnership with cross-functional stakeholders, including territory design, commercial plays and team enablement to achieve growth targets.
- Foster a high-performance leadership culture by coaching Directors, setting clear expectations for sales execution, and driving continuous improvement and accountability
- Role model sales excellence, lead complex negotiations to close strategic deals while setting a high bar for deal strategy, execution discipline, and team leadership.
- Establish the operating rhythm for sales outbound prospecting, multi-channel pipeline creation, deal execution, and forecast accuracy to ensure predictable pipeline and bookings attainment.
- Drive pipeline generation and inspection rhythms; partner with Marketing, Sales Development and Revenue Operations to improve pipeline creation in target segments, shorten sales cycles, and increase win rates.
- Own territory and market intelligence for the segment you are overseeing, tracking progress on market share capture, emerging opportunities and competitor intelligence.
- Maintain oversight of pipeline reviews, forecast accuracy, and commercial reporting to ensure transparency and accountability to targets and OKRs, and hold Directors accountable for credible roll-ups, disciplined risk/opportunity management, and gapclosure actions tied to commercial plays.
- Drive executivecaliber communications and crossfunctional alignment while owning forecast accuracy and cadence, delivering precise weekly/monthly projections, risk/opportunity reviews, and gapclosure plans.
Required Experience/Skills:
- Minimum 8 years of leading successful sales teams in SaaS/Software environments and ideally experience of managing managers.
- Minimum 12 years of successful direct sales experience in SaaS/Software environments
- Proven track record of achieving sales targets, both as a leader and as an individual contributor; regular Presidents Club achievement for you and your teams. Excellent coaching, leadership and management skills with the ability to motivate and inspire a team.
- Proven SMB and MidMarket leadership at RVP (or equivalent) level, with a track record of scaling programmatic sales motions and partner/channel routestomarket at volume including playbook governance, enablement, and performance management.
- Proven experience managing the sales funnel endtoend, leveraging data and metrics to inform strategy and systematically identify and resolve performance gaps, with a datadriven focus on pipeline hygiene, activity quality, and rigorous deal inspection.
- Dedicated focus on forecasting accurate and achievable results
- Expertise in sales methodologies including MEDDPICC, Force Management, Challenger Sales
- Proficiency with modern sales tooling (e.g., Salesforce, Gong, Outreach, LinkedIn Sales Navigator), coupled with a deep curiosity about AI and demonstrable examples of leveraging AI to raise efficiency and outcomes for yourself and your team.
- Deep understanding of value drivers in recurring revenue business models
- Strategic planning and implementation skills, ability to think ahead
- Excellent communication and presentation skills
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
