Regulatory Reporting Specialist is responsible for reporting student course completions to regulatory agencies, processing affidavits, and certificates, auditing and processing classroom rosters, and enrolling/tracking student information in various systems. The ideal candidate will have knowledge of all product lines and be familiar with the learning management system and other internal systems. Professionalism and commercial awareness are necessary due to interaction with students, clients, and internal departments.
Key Responsibilities
- Report student course completions to regulatory agencies by following specific regulatory guidelines.
- Monitor acceptable first-pass rates and grade exams for mandatory information and review affidavits as required by regulatory agencies.
- Accurately enroll and track student information.
- Process classroom rosters and issue completion certificates per regulatory requirements.
- Utilize multiple systems to track filing/processing activity and deliver client email and phone support.
- Provide professional, timely communication to Kaplan Departments and Regulating Agencies.
Minimum Qualifications
- Associates Degree focused in Regulatory, Law, Political Science, Business Administration or equivalent experience.
- 1-3 years experience in customer service or data entry.
- Excellent PC skills with proficiency in Windows, Internet, Excel.
- Professional communication skills, highly organized, detail oriented, able to follow instructions, multitask, and maintain confidentiality.
- Self-starter with initiative, accountability, and positive attitude.
- Knowledge of Google platforms, order entry databases, online reporting websites.
- Proficiency with SalesForce, DocuSign, Microsoft Office Suite, Adobe Professional.
- Familiarity with regulations/statutes, regulatory filing, and reporting experience.
Remote work with flexible work/life balance. Competitive salary range $31,200 to $78,600 annually.
