Release Health & Delivery Governance Manager
Zelis
Saint Louis, Missouri
Full-Time
$105,000
HybridManager
At Zelis, we Get Stuff Done. So, let’s get to it!
A Little About Us
Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.
At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture.
A Little About You
You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.
Position Overview
The Release Health & Delivery Governance Manager is responsible for improving operational visibility, governance alignment, and release-health reporting across enterprise delivery systems supporting Payments PlatformMission
Improve operational visibility and governance for enterprise release health across Payments Platform by helping standardize release-health reporting, telemetry alignment, operational readiness visibility, and cross-functional operational coordination.
This role exists to:
This is not a traditional QA management or release coordination role.
This is an operational governance and delivery intelligence function within Delivery Optimization focused on improving operational visibility and alignment across the release lifecycle.
About the Role
The Release Health & Delivery Governance Manager helps lead the operational governance and visibility of enterprise release health across multiple platforms, teams, and operational domains.
This role sits within Delivery Optimization and operates at the intersection of:
You will help evolve Release Quality from fragmented reporting and reactive coordination into a scalable operational governance and delivery-health visibility capability.
This role combines:
The ideal candidate understands how enterprise delivery systems behave under operational pressure and can translate fragmented operational signals into actionable operational insight.
What This Role Is Not
This role does not replace or assume ownership of:
Engineering, QA, SRE, and Release Management teams remain accountable for execution within their operational domains.
This role exists to improve:
What You’ll Help Drive
Release Health Visibility & Governance
Operational Delivery Intelligence
Executive Reporting & Delivery Health Visibility
Continuous Delivery Optimization
What You’ll Actually Do
Improve Release Health Visibility
Separate Signal from Noise
Operationalize Delivery Intelligence
Improve Delivery Flow
Drive Cross-Functional Operational Alignment
Executive Communication
What Success Looks Like
Success in this role means:
What You’ll Bring
Operational & Technical Strengths
Leadership & Communication
Preferred Experience
Organizational Alignment
This role is part of the Delivery Optimization organization and supports the broader service delivery strategy focused on:
The role will work closely with future AI operational intelligence initiatives to improve:
The role is expected to evolve iteratively as Release Health telemetry, governance processes, and operational intelligence capabilities mature over time.
Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.
Location and Workplace Flexibility
Zelis is headquartered in the U.S., with multiple locations across the country and in Hyderabad, India. Check out our locations to learn more about our offices. All employee work locations are based on the needs of the position and are determined by the Leadership team. In-office work and activities vary based on work and team objectives in accordance with Company policies.
While location expectations vary by role, candidates within approximately 50 miles of a U.S. office are generally preferred to support collaboration when needed. Our hybrid approach is flexible, and in-office presence is guided by team and business needs rather than a fixed weekly schedule.
Base Salary Range
$105,000.00 - $133,000.00At Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors, including experience, education, qualifications, as well as job-related and industry-related knowledge and skills, etc. Base pay is just one part of our Total Rewards package, which may also include discretionary bonus plans, commissions, or other incentives depending on the role.
Zelis’ full-time associates are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.
Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
We welcome applicants from all backgrounds and encourage you to apply even if you don’t meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.
Accessibility Support
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.