Repair & Maintenance Specialist

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 27,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

Location: This is a remote role and requires someone to be based in the Mountain or Pacific time zones.

Qualifications:

• 3-5 years involved in the administration of building maintenance, general contracting or related construction work.
• High School diploma with some college preferred.
• Highly organized, self motivated, independent thinker and works with minimal direction in a fast pace environment.
• Ability to track and report on construction projects utilizing computerized systems
• Familiar with maintaining construction related accounting records
• Familiar with retail store maintenance practices

Job Responsibilities:

• Manage day to day work order activity to ensure work is being completed on time and within budget for HVAC, plumbing, handyman, doors cores & keys, janitorial, electrical, lighting, signage, , music, pest control, fire protection, burglar alarm, trash/recycling for all locations
  • Review and manage work orders to completion in client portal daily
  • Track progress of any issue to resolution communicating with store teams and vendors
  • Field emails/calls from stores and field leadership regarding maintenance issues with urgency
  • Determine the responsibility of the issue as Landlord, Five Below or vendor
  • Participate in weekly Work Order Activity Report review
  • Approve invoices and track all maintenance costs reconciling monthly to approved budget
  • Manage recurring services: HVAC PM’s, trash removal and interior/exterior cleaning ensuring services are completed and on time
  • Adjust energy management systems as required and assist in monitoring them.
  • Process alarm permits where required. Ensure renewals of permits are obtained in a timely manner.
  • Manage waste management program for stores including increases/decreases in service
  • Identify opportunities to reduce expenses
• Manage Store Capex projects to stay within budget: Lighting, Painting, Trim and Graphics, Exterior Graphics, Awning Replacement, and any other projects as planned
  • Approve and award scope of work
  • Track and document work completion through to invoice process
• Works with Facilities Manager, providing weekly updates on repair and maintenance issues.
• Provides excellent customer service and support to all internal and external teams. Establishes and maintains solid rapport and communication with Wowtown crew members and outside vendors, landlords and property managers in accordance with our corporate values
• Work flexible hours as point of contact for emergency facilities issues, occasionally taking emergency calls after hours and weekends

Five Below is an Equal Opportunity Employer

Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today! benefits.fivebelow.com/public/welcome

Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new

BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as a Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers