Residential Service Manager
UnitingCare Queensland
Yeppoon, Queensland, Australia
Full-Time
$15,900
OfficeManager
Residential Service Manager | BlueCare | Yeppoon
Employment Term: Permanent Full-Time Opportunity
Location: Capricorn Aged Care Facility, Yeppoon
Remuneration: Attractive industry salary package + Super + Not-for-Profit salary packaging + Penalties & Allowances
Make a meaningful difference with BlueCare
We’re looking for someone who wants to build meaningful relationships and make a difference in the lives of others - through small moments that leave big impacts.
An integral part of our big-hearted BlueCare team, as a Residential Service Manager you’ll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about.
About the role:
You’ll work with your front-line team to provide outstanding care to residents, promoting a culture of values-based, person-centred care.
Through your knowledge, you’ll promote a high standard of quality and compliance, ensuring your facility meets all regulatory requirements through best practice clinical care and audit activities. You’ll ensure strong financial sustainability by driving community engagement to support occupancy whilst overseeing property maintenance, hospitality and lifestyle programs.
Working closely with your senior clinicians, you’ll lead a team of nurses, personal carers and support staff, ensuring their ongoing performance by providing coaching and direction to enable their success.
What Makes a Difference for Us?
With a strong background in aged care, you bring proven leadership experience in growing and developing services of a similar size, with a clear focus on quality and person-centred care. Your ability to mentor and coach frontline leaders has contributed to strong service performance, delivering consistent quality outcomes and effective care governance.
You are confident navigating complex and competing priorities, effectively leveraging available resources to meet deadlines and deliver results.
Role requirements:
Bachelor of Nursing (or equivalent qualification) – essential
Full, unrestricted AHPRA registration and unlimited work entitlements - essential
Minimum 3–5 years’ leadership or management experience within an aged care setting
Demonstrated experience coordinating care delivery across a large team
Strong ability to manage conflict, pressure, and competing priorities
Proven capability to provide leadership, support, and mentorship to team members
NDIS Workers Screening Clearance or willingness to obtain
Confidence to meet all relevant probity and compliance requirements
Our application process takes less than 15 minutes. Click the ‘APPLY’ button to submit your resume and cover letter through our online application portal.
If you have any questions about this role or working with BlueCare, please contact our Talent Acquisition team for a confidential discussion.
Email: contact_hr@ucareqld.com.au | Phone: 0484 825 364
We look forward to hearing from you!
Employee Benefits:
Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum
A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs
12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme
Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events
Career development opportunities with one of the most trusted community and residential care providers in Australia to challenge yourself, grow and make a meaningful difference
BlueCare is proudly part of the UnitingCare Family, we’d love you to be too
Joining the state’s largest network of aged care workers with its over 8,000 strong, bright team in blue, you’ll also be welcomed as part of the UnitingCare family. With more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, you are part of something bigger. Our team are compassionate, inclusive and committed to the work we do, helping people live life in all its fullness.
Child safe, Child friendly
UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:
Provide welcoming, safe & nurturing services for children
Implement measures to prevent child abuse and neglect within our services
Appropriately and immediately address child abuse and neglect if it does occur
Abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme
Diversity & Inclusion
Our approach is simple –everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position. For additional support and to meet our RAP Team, email reconciliation@ucareqld.com.au
Safe workplace
We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.
Commitment to Safeguarding
We are committed in creating services and workplaces that are welcoming and safe for every person. We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support. We speak up for their safety to ensure their voices are heard. Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare.