Endless pre-loved items. A talented team. One clear purpose.
Retail assistant manager
The role involves supporting the shop manager and team to maximise income through people, resources, and stock in a lively, vibrant working environment.
Key Responsibilities
- Supporting the shop manager to guide, inspire and engage a diverse team of paid staff and volunteers.
- Supporting the commercial running of the store including display and merchandising, stock management, maintaining shop standards, store layout, sales and income.
- Leading by example and providing excellent customer and supporter service.
- Working alongside the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell through and stock processing.
- Creating relationships with the local community and Cancer Research UK colleagues.
- Supporting the shop manager in organising and delivering creative fundraising events to meet fundraising targets.
- Maintaining compliance with health and safety, safeguarding, security, administration and HR policies.
- Deputising for the shop manager in their absence.
Required Skills and Experience
- Working knowledge of what makes great customer service.
- Experience working in a lively and vibrant environment.
- Adaptability in changing situations, including the ability to work effectively independently.
- Commercial awareness.
- Strong relationship and communication skills.
- Ideally supervisor experience and an understanding of retail and fashion.
Additional Information
This is a permanent, part-time role (22.5 hours per week) located in Wantage, reporting to the Shop Manager in the Trading department. The internal title is Assistant Shop Manager. Applicants must be eligible to work in the UK; visa sponsorship is not available. The role requires a satisfactory DBS check. The salary offered ranges between £12.73 and £14.86 per hour.
