As a Fine Jewelry Sales Colleague at Macy's Walnut Creek Broadway Plaza, you provide outstanding customer service in the Fine Jewelry and Watch Complex. Your role involves creating welcoming shopping experiences, possessing deep product knowledge of precious metals and luxury brands, and building lasting client relationships through consultative selling. Responsibilities include meeting sales and client loyalty goals, promoting loyalty and warranty programs, supporting inventory and fulfillment activities, ensuring merchandise security and presentation, and participating in special events. You will also maintain a shoppable environment, use digital and point-of-sale tools effectively, and collaborate with your team for operational excellence.
