Retail Cosmetics Sales Beauty Advisor, Del Amo Fashion Center - Flex at Macy's | JobProMax
Retail Cosmetics Sales Beauty Advisor, Del Amo Fashion Center - Flex
Macy's
Torrance, California
Full-Time
Competitive
HybridAt least 1 year of customer service or selling experience required
Job Description
As a Cosmetic Sales colleague, also known as a Beauty Advisor, your focus is to support the Beauty needs of our customers to drive sales. Both a product educator and beauty enthusiast, you specialize in making our customers feel beautiful and confident. You are focused on building a client base and nurturing strong client relationships in order to meet sales goals. You embrace innovation by leveraging new selling ideas and are comfortable communicating with customers virtually and via phone. You will provide customer consultations, including applying make-up and products. Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability.
Use product knowledge to give expert guidance to each customer based on their wants, features, and choices
Build a relationship with customers by introducing them to beauty products and finding out their hidden needs
Show and teach the use of all beauty products by applying them on the customer
Keep proper display, organization, storage and restocking of inventory
Use our clientele program to connect with customers, achieve sales goals, inform about promotions and product launches, and enroll customers in our rewards program
Join in pre-selling and sales-boosting events to increase sales and reach personal sales targets
Stay current with all training through Macys educational resources, including attending Vendor trainings and virtual trainings as requested
Merchandise new arrivals, process damages, testers and select merchandise to return to vendors
Use point of sale technology and applications to help in selling and fulfilling of customer orders
Follow hygiene standards and asset protection control and compliance procedures
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
Benefits
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Comprehensive health and wellness coverage
401(k) match
Paid time off and holidays
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Job Details
Job Type
Full-Time
Workplace Type
Hybrid
Experience Level
At least 1 year of customer service or selling experience required