As a Senior Customer Experience Colleague, you will prioritize the customer experience by selling to our customers in the moment to service their needs. You will drive enterprise wide cross-category selling across multiple selling platforms to deliver sales goals, achieve sales growth, and enhance the shopping experience by providing personalized service in all departments. This position exemplifies the Own Your Style service model and requires a can-do attitude that goes above and beyond with a personable and efficient approach when servicing the customer. Responsibilities include providing an exceptional customer experience, assisting customers with product recommendations, engaging with customers online and in-store, maintaining store presentation, using POS systems, and fostering an environment of acceptance and respect.
