As a Senior Customer Experience Colleague at Macy's, you will prioritize the customer experience by actively selling and servicing customer needs both in-store and virtually. Responsibilities include driving cross-category sales, providing personalized service, using various store technologies, maintaining store presentation, performing opening and closing procedures, and fostering a respectful team environment. The role requires flexible availability and involves physical activities like lifting and standing for extended periods, as well as effective communication and collaboration skills.
