Customer Service Advisor - Asda Travel Money, Canterbury - Part Time
Job Type: Permanent, Part-Time
Hours per week: 16
Salary: 13 per hour + Monthly Bonus
Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday.
Benefits:
- A wide range of insurances such as Private Medical, Dental and Critical Illness. It also includes discounted products such as Health Checks (Screens), Allergy + Intolerance and Other Health Tests.
- Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
- A wide range of employee discounts provided by Bravo Benefit
- Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime
- 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days
- Opportunity to earn a monthly bonus on top of base salary for hitting targets
- Pension with a great Pension Provider Scottish Widows.
About the Role:
- Support retail customers with their foreign exchange needs and deliver exceptional service.
- Build relationships with customers to better understand their travel requirements.
- Act as a travel money ambassador and trusted advisor providing support and advice on Travelex products and services.
- Process foreign exchange transactions accurately and efficiently.
- Meet key performance goals including procedural, operational and customer focused targets.
- Follow legal and regulatory standards and comply with company policies.
Requirements:
- Great communication skills with ability to build relationships and understand customers' needs.
- Motivated and driven with a desire to succeed and make a positive impact.
