Retail Sales Associate, Boston - Downtown - Full Time at Macy's | JobProMax
Retail Sales Associate, Boston - Downtown - Full Time
Macy's
Boston, Massachusetts, United States of America
Full-Time
Competitive
HybridNo Education or Experience Required
Job Description
As a Retail Sales Associate, also known as a Generalist colleague, you are an integral part of bringing the Macys magic, and the Macys shopper is your highest priority. Your close attention to customer preferences and the expertise you develop in Macys merchandise and services will let you create exceptional experiences for every customer you encounter. As you help your team meet their sales goals through delivering consistently superior service, your positive, welcoming presence will be felt throughout your area. From the sales floor to the fitting rooms to product presentations, you will be part of a fun, inclusive team that rises to every challenge.
We're looking for flexible team players who thrive in our fast-paced environment, can switch between multiple tasks, and can work various shifts including nights, weekends and holidays. Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability.
Required Skills
MANAGEMENTSALES & MARKETINGCUSTOMER SERVICE
Responsibilities
Greet & connect with customers in a friendly and genuine way.
Recommend products by asking questions to identify customer needs and inspiring purchases.
Offer options and solutions to customers to complete the sale.
Close out customers' shopping journeys, celebrating their purchases.
Master store products, services, loyalty programs, and sales systems.
Maintain department recovery standards, including selling floor and fitting rooms.
Deliver optimal merchandise presentation and ensure accurate pricing.
Foster an environment of acceptance and respect, strengthening relationships.
Benefits
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Comprehensive health and wellness coverage
401(k) match
Paid time off and holidays
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