Be the one building AI-powered experiences where they matter most.

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

Position: Revenue Analyst

Location: Manila, Philippines

Summary of the Position:

The Revenue Analyst will be responsible for tasks related to revenue recognition. The individual will play a key role in ensuring accurate revenue and accounting data reporting as part of the monthly revenue close process. The Revenue Analyst will assist in the coordination, accounting, and review of sales-related transactions.

Key Responsibilities include but are not limited to:

• Part of a team that ensures all revenue is accounted for in accordance with Genesys policies and accounting guidelines, including ASC 606
• Reviewing the completeness and accuracy of data in the revenue system (RevPro)
• Determining and processing appropriate contract updates, revenue adjustments, and other journal entries in the revenue system
• Operating and overseeing revenue-related internal controls
• Performing significant Excel analysis and manipulation of data to support the monthly close process and other close tasks
• Preparing deal reviews and checklists to ensure revenue is being recognized in adherence to ASC 606 and company policy
• Preparing analysis and journal entries as necessary to support the month-end close process
• Conducting ad hoc analysis and assisting in audit requirements

Qualifications (knowledge, skills, abilities):

• Experience with or willingness to learn AI-powered tool (e.g., automation, data analysis, or generative AI) to enhance accounting workflows.
• Highly organized with great attention to detail
• Ability to interact effectively with sales and product teams, functional peer groups, and subordinates and to gain cooperation from others, especially those in other departments, as well as with outside auditors and outside legal counsel
• Confidence and proven record to communicate both orally and written, including the dissemination of technical information
• Ability to work independently and take ownership of multiple concurrent and diversified tasks, while working with deadlines

Requirements (Education, Certification, Training, and Experience):

• Minimum of 5 years of relevant industry accounting or audit experience, which includes 2–3 years of revenue accounting experience and working knowledge of revenue recognition guidance (ASC 606 or IFRS 15).
• Bachelor’s degree in accounting, finance or a related field
• Strong analytical problem-solving skills with a practical solutions orientation
• Advanced proficiency in Excel (including pivoting, vlookup)
• Strong communication and interpersonal skills

Preferred:

• Experience using Salesforce.com, RevPro, NetSuite and Workday
• Prior experience with SaaS company
• Public accounting experience

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Working at Genesys

• AI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.
• A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
• Growth in the AI era – Build future-ready skills through mentorship, learning programs, leadership development and education support.
• Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.
• Recognized globally – Genesys is Great Place to Work®certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.

Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.

What Happens After You Apply

After you apply, here's what you can typically expect:

• Our Talent Acquisition team reviews your application with the hiring team.

• A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.

• Next, you'll meet the hiring manager and other members of the interview team.

• We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.

• After interviews are complete, our team will follow up with the final steps.

Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.

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Employee Referral

If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.

About Genesys:

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us atreasonable.accommodations@genesys.com.

You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.

This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.