Reverse Logistics Returns Specialist

THE ROLE

As a Reverse Logistics Returns Specialist, you will be the linchpin of our global return ecosystem, ensuring that customer assets transition seamlessly back into our supply chain. You will drive the mission of maximizing recovery value and customer satisfaction by orchestrating complex logistics between our internal teams, freight partners, and manufacturing sites. This role is a unique hybrid opportunity to collaborate across our Prague office and Pardubice factory, directly impacting Everpures sustainability and operational efficiency goals.

WHAT YOU'LL DO

• Drive the Pick-Up Request Lifecycle: Own the end-to-end execution of customer return requests, ensuring high accuracy and timely recovery of hardware to maintain lean inventory levels.
• Orchestrate Cross-Functional Logistics: Lead daily coordination with logistics partners, Sales Ops, and Contract Manufacturers to troubleshoot transit issues and optimize the return cycle time.
• Maintain Data Integrity Across Platforms: Manage the flow of real-time data within SAP, NetSuite, and Salesforce to ensure inventory accuracy and provide stakeholders with reliable reporting on return trends.
• Optimize Packaging & Vendor Performance: Monitor return packaging stock levels and guide communications with third-party carriers to resolve shipment discrepancies and improve vendor service levels.
• Improve Operational Scalability: Identify bottlenecks in the return process and implement workflow enhancements that reduce friction for both global customers and internal warehouse teams.

WHAT YOU BRING

• Logistics & Systems Proficiency: Comprehensive understanding of reverse logistics workflows and hands-on experience navigating ERP and CRM environments (such as SAP, NetSuite, or Salesforce) to manage complex data sets.
• Problem-Solving & Analytical Skills: Ability to independently resolve shipment exceptions, analyze return root causes, and utilize tools like Excel or Tableau to drive >purebenefits.com for more information.

  ACCOMMODATIONS AND ACCESSIBILITY:

  Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA-Ops@purestorage.com if youre invited to an interview.

  OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:

  Were forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isnt just accepted but embraced. Thats why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.

  Everpure is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.

  Join us and bring your best.

  Bring your bold.

  Pure and simple.