S&OP Manager LATAM

At Swarovski, you don’t just join a brand – you help reinvent one of the most iconic names in fashion and design. Here, bold ideas matter, creativity drives change, collaboration is valued, and your work shapes how the world experiences brilliance.

If you are passionate about people, eager to grow your accounting expertise, and motivated to work in a dynamic, international environment where innovation meets timeless elegance, we would love to hear from you.

Our office in São Paulo, Brazil is a vibrant workplace where your expertise makes a global impact. You’ll collaborate across borders, deliver high-quality services, and help shape a people-centered organization.

We are looking for an S&OP Manager to lead the Sales & Operations Planning process across the LATAM cluster to support commercial objectives by translating business strategy into actionable plans and continuously improving planning accuracy and execution.

About the Job

• Lead the end-to-end S&OP process for the LATAM cluster, ensuring a clear and aligned plan across demand, supply, and finance
• Drive S&OP and S&OE cycles, enabling structured decision-making and execution follow-up
• Analyze demand and supply plans, identifying gaps, risks, and performance deviations
• Define and implement mitigation actions to ensure short- and mid-term plan execution
• Align planning inputs and timelines with regional and global processes
• Oversee assortment planning and inventory strategies to ensure optimal stock levels
• Monitor key performance indicators (forecast accuracy, OTIF, fill rate, inventory) and drive improvements
• Contribute insights to optimize availability, working capital, and overall business performance

About you

We are looking for a unique and amazing talent, who brings along the following:

• 5+ years in S&OP, demand planning, supply planning, or related supply chain roles
• Strong knowledge of S&OP/S&OE processes, with hands-on experience in demand planning, supply planning, and inventory management
• Experience with ERP and planning tools such as SAP, IBP, APO or similar (SAP BW is a plus), along with data visualization tools (Power BI, Tableau)
• Strong Excel skills and proven ability to work with large datasets, perform data analysis, and build basic models to support decision-making
• Solid understanding of key supply chain metrics including forecast accuracy, OTIF, fill rate, and inventory turns.
• Fluency in Spanish, English, and Portuguese (written and spoken) is required.
• Data-Driven Mindset.
• Strong Communication Skills.

What We Offer

You can expect a range of benefits, including:

• Learning and career development programs to help you grow
• A global employee assistance program offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters
• Hybrid and flexible work options to support your work-life balance
• Paid volunteering leave to support causes that matter to you
• Exclusive employee discounts on Swarovski products
• Meal/Food Allowance
• Transportation Voucher
• Private medical coverage
• Life insurance

About Swarovski

Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.

Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.

Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong.