Sales Administrator I
Motorola Solutions
Los Angeles, California
Full-Time
$26
HybridExecutive
At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
THE OPPORTUNITY
Would you like to join an incredibly talented group of people, doing very challenging work, with the prime directive of “Keeping Our Heroes Connected”?
Silvus is currently seeking a Sales Administrator I who will report to the Sales Operations Manager on the Sales team. The successful individual in this Sales Administrator I role will assist the sales team by managing the inbox and responding to customer inquiries. The administrator will also provide post-sales support, which includes handling orders, receiving and confirming them, setting up accounts, and inputting sales orders and client information into our CRM.
Thisposition is based at Silvus Technologies’ headquarters in the heart of vibrant West Los Angeles, CA, and is on a hybrid schedule. A minimum of 3 days onsite per week is expected. On-site days are Mondays, Wednesdays, and Thursdays.
The following is a list of at least some of the current essential job functions of the position. Management may assign or reassign duties and responsibilities at any time at its discretion.
ROLE AND RESPONSIBILITIES
Support with managing individual team’s inbox to ensure timely response to inquiries.
Receive, process, and confirm customer purchase orders.
Enter sales orders accurately and efficiently into the CRM system.
Collect and verify detailed end-user information for each order.
Handle FCC Authorization Forms for US-based orders.
Partner with Senior Sales Administrators to manage the complete order lifecycle from receipt to fulfillment.
Communicate with customers via email and phone to address inquiries and provide updates.
Serve as a liaison among various departments, including finance, shipping, and supply chain.
Provide customers with timely updates on the status of their orders.
Manage customer requests for order modifications or cancellations.
Escalate high-priority tasks to senior staff with analysis and recommended actions.
Assist with any other ad-hoc task assigned by leads/managers to support the team as necessary.
REQUIRED QUALIFICATIONS
High school diploma or GED.
Minimum 1 year of relevant experience supporting a sales team in a tech-related or manufacturing field.
Basic experience or exposure to CRM systems (e.g., Zoho, Salesforce, etc.) for managing and tracking customer and sales data.
Proficiency in numeracy.
Prior experience in a fast-paced office environment, experiencing multiple deadlines.
Highly proficient in Google Suite and MS Office (Gmail or Outlook, Excel, Word, PowerPoint).
All employment is contingent upon the successful clearance of a background check and drug testing.
PREFERRED KNOWLEDGE SKILLS AND ABILITIES
Demonstrated critical thinking, initiative, and problem-solving capabilities.
Accurately follow instructions and confidently improvise in even the most ambiguous situations.
Possess a keen attention to detail, with the ability to be accurate, flexible, and reliable.
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
COMPENSATION: $26.00 - $27.04 / hourly USD
#silvuscareers
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
NOTE - As a US Federal Contractor, Silvus Technologies requires that ALL candidates being considered for employment for any position (regardless of level) MUST be a U.S. Person (permanent resident or citizen). Stricter U.S. Citizen ONLY requirements (needed for some Engineering or R&D roles) will be included in the Required Qualifications section of the posted position. This does NOT apply to international positions; only job postings for positions located in the US.
High school diploma or GED.
Minimum 1 year of relevant experience supporting a sales team in a tech-related or manufacturing field.
As a US Federal Contractor, Silvus Technologies requires that ALL candidates being considered for employment for any position (regardless of level) MUST be a U.S. Person (permanent resident or citizen).
Our U.S. Benefits include:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.