Summary
We are looking for a new addition to Sales & Customer Care Intelligence team in which you will join a group of our Business Analysts. Ideally you will have previous experience of 2+ years in a similar position. You need to be result-driven, analytical, with ability to drive mid and long-term projects focused on data analysis, interpretation, planning and data quality.
Job description
Yourmainresponsibilitiesare:
- Ownership,definitionandmaintenanceofreportingdashboardsinQlikQ®toolsand MS ExcelwithvariousdatabasesourcesincludingSQLutilization
- Subjectmatterexpert onthedatacollection,analysisandinterpretationof softwaresales&supportdatatodecisionmakers
- Regularand ad-hocreportsdevelopmentforspecificprojectsfindingtheproperreportingdimensions,KPIs,filtersforalldata
- Regularanalyticalsupport inSalesplanningtoregionsand ESET HQwithdetailedanalysisoverfindingsandproposedcorrectiveactions
- Support ofSalesplanningplatformusersinproperuseofthetool,guidanceinmethodologyanditsimpacttooverallplanning
- OwnershipofSalesplanningmethodology,maintenanceandfurtherdevelopment oftheplanningtooltoreflectapprovedprocessanddetails
- Translatingbusinessrequirementsintodatainterpretationmethodology
- Contributiontoreportingmethodologydevelopment andreportsdefinition
- Useracceptancetestingofdevelopedreportingandplanningapplicationsincludingdeepdataqualitycheck
- Ad-hocdataqualitycheckandvarianceanalysisinSalesperformance
- Understandingofalldatasourcesusedinreportingandtheirbusinessvalue.
- DrivetounderstandnewplanningandreportingaspectsanddirectionsintheSecuritymarketanditsapplicabilitytoourenvironment
- Preparationand update ofrelevantdocumentation(suchas user-guides,reports,methodology,etc),deliveryoftrainingstousersofSalesplanningplatform
Wearelookingforacandidatewith:
- Atleast2yearsofexperienceinsimilarposition
- Advanced English
- Goodknowledgeof (bothdirectandindirect)salesprocessesinconsumerand businesssegments
- ProfessionalbackgroundfromIT software or hardwarerelatedindustries, and/orincustomerdataanalyticsisaplus
- WorkingknowledgewithQlikSense, SQL,Salesforceisanadvantage
Tomanagetheresponsibilitieswell,youneedtobe/have:
- Organizedandresult-orientedwithgreatexecutionskillsandabilitytoevaluateimpact,strongmetric/salesorientation
- Goodcommunicationskills
- Abilitytolisten,analyze, andquicklyseetrendsincomplexsituations
- Goodanalyticalthinking
- Proactiveapproachwithdrivetocontinuesself-developmentandprocessimprovement
- Resistancetorisks,abilitytokeepthefocus
- Teamwork,consensusorientation
Basicwagecomponent(gross):from2100 EUR
- Performance bonus 2 times per year up to 10% of the basic salary paid for the evaluation period (usually 6 months).
- The final basic wage component can be increased according to the unique individual skills and experiences of the selected candidate.
#LI-LV1 #LI-Hybrid #mid-senior
Benefits
Health & well-being
- BenefitPlus
- Healthcare (check-ups/annual programs)
- Multisport card
- Travel card "električenka"
- Supplementary pension saving
- Sick days
Family
- Marriage allowance
- Childbirth allowance
- Parental contribution
- ESET family events (Family day, St.Nicholas)
Office
- Refreshments in the office (fruits, coffee, soft drinks)
- Let´s get together breakfast
- Activity room, quiet room
- ESET events (Žranica, Christmas party..), teambuildings
Other
- Loyalty allowance
- Loyalty extra days off
- Loyalty cake
- Loyalty glass award
- Refer a friend
- Christmas presents
- Discounts from external providers
Primary location
Bratislava
Additional locations
Time type
Full time
