Sales Enablement Manager

So, whats the role all about?

The Sales Enablement Manager is responsible for driving seller productivity, accelerating ramp, and ensuring the field is consistently equipped to win. This role owns everboarding, field enablement, and ongoing readiness across tools, product updates, and core selling motions.

This is not a training role. This is a performance role. Success is measured by impact on pipeline, deal velocity, and seller effectiveness in the field.

How will you make an impact?

Everboarding & Continuous Readiness

• Design and run a scalable everboarding program to keep sellers sharp beyond initial onboarding
  Deliver ongoing enablement aligned to product releases, messaging updates, and GTM priorities
  Ensure sellers can confidently position new capabilities and handle evolving customer conversations

Field Enablement

• Partner with Sales leadership to identify skill gaps and prioritize enablement initiatives
  Build and deliver high-impact sessions focused on real deal scenarios
  Reinforce core sales motions: discovery, qualification, demo positioning, objection handling, and closing

Product & Tool Enablement

• Translate product updates into clear, actionable guidance for the field
  Ensure sellers are proficient in core tools (CRM, sales engagement platforms, demo environments)
  Drive adoption and effective usage of tools that improve pipeline generation and deal execution

Program Development & Execution

• Build structured enablement programs aligned to business priorities and sales plays
  Create repeatable frameworks, playbooks, and assets that scale globally
  Partner cross-functionally with Product, Marketing, RevOps, and Sales Leadership

Performance & Measurement

• Define and track enablement KPIs (ramp time, win rates, deal size, tool adoption)
  Continuously iterate programs based on field feedback and performance data
  Ensure enablement is tied directly to revenue outcomes

Have you got what it takes?

What Success Looks Like

• Reduced ramp time for new sellers
  Increased win rates and average deal size
  High adoption of tools and sales methodologies
  Strong seller confidence in positioning products and handling objections
  Measurable impact on pipeline creation and revenue

Required Experience

• 5+ years in Sales Enablement, Sales, or related GTM role
  Experience supporting global sales teams in a high-growth environment
  Strong understanding of B2B sales motions and enterprise deal cycles
  Proven ability to build and scale enablement programs
  Experience working cross-functionally with Product, Marketing, and RevOps

Preferred Experience

• Experience in SaaS, AI, or enterprise technology environments
  Familiarity with CRM and sales tools (Salesforce, Gong, Salesloft)
  Background in complex, solution-based selling

Core Skills

• Strong communication and facilitation skills
  Ability to translate complexity into simple, actionable guidance
  Data-driven mindset with a focus on measurable outcomes
  High ownership and ability to operate in a fast-paced environment
  Executive presence and ability to influence senior stakeholders

Whats in it for you?

Join an ever-growing, market disrupting, global company where the teams comprised of the best of the best work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

About Cognigy

NiCE Cognigy delivers AI that worksfast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI. Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer experiences and achieve measurable ROIinstantly, across every channel and in 100+ languages.

Requisition ID: 10667
Reporting into: (Direct report title)
Role Type: Individual Contributor