Sales Operations Manager - France & Belgium

Join our Movement and Champion Restaurant Culture!

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the worlds favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

Were part of the Tripadvisor Group and proud to be building a diverse, people-first culture where respect, ownership, growth and better together values thrive.
If youre passionate about food, technology, and making a real impact, your seat at the table is ready.

Discover life at TheFork

Your Role

As a Sales Operations Manager for France & Belgium, you will partner closely with Sales Leadership and the Country Leadership team to drive sales performance, improve execution and increase operational efficiency across the business.

You will own key sales operating routines, performance management processes, forecasting, reporting and sales process optimization. You will help provide visibility on business performance, improve decision-making and ensure teams have the tools, processes and insights needed to execute effectively.

You are analytical, organized and execution-oriented, with a strong ability to translate business needs into scalable processes and actionable recommendations.

In addition to core Sales Operations responsibilities, you will act as a trusted partner to the Country Leadership team, helping maintain visibility on key business priorities, coordinate execution across stakeholders and support strategic discussions when needed.

This is a highly visible role with strong exposure to local and regional leadership teams.

What you will do:

Drive sales performance and business visibility

• Lead and animate key local routines and performance discussions (weekly and monthly routines)
• Coordinate forecasting, target tracking and business reviews
• Build and maintain dashboards, reporting and KPI frameworks
• Analyze pipeline health, sales productivity and sales performance
• Provide insights and recommendations to support decision-making

Support compensation and performance management

• Support compensation plan execution in partnership with Central teams
• Contribute to target setting and quota allocation processes
• Support the design and implementation of local incentive programs
• Monitor plan effectiveness and performance outcomes

Improve sales processes and operational efficiency

• Identify process inefficiencies and opportunities for improvement
• Leverage AI and automation to streamline workflows and increase productivity
• Improve forecasting accuracy, pipeline visibility and reporting reliability
• Optimize Salesforce governance and sales tool adoption
• Design scalable processes and best practices that help teams focus on revenue-generating activities

Support business execution and operational initiatives

• Coordinate selected cross-functional initiatives impacting sales performance
• Support implementation of new tools, processes and ways of working
• Ensure alignment, accountability and execution across stakeholders

Who you are:

You Must Meet These Critical Qualifications

• 7+ years of experience in Sales Operations, Revenue Operations, Business Operations, Consulting or similar roles
• Strong understanding of sales processes, performance management and forecasting
• Strong analytical and problem-solving skills
• Advanced Excel / Google Sheets skills; Salesforce experience strongly preferred
• Excellent communication and stakeholder management skills
• Ability to drive execution in fast-paced and cross-functional environments
• Fluent French and professional English
• Strategic thinking with operational excellence
• Analytical rigor and business acumen
• Process improvement and automation mindset
• Hands-on execution and ownership
• Strong stakeholder management and collaboration skills
• Autonomy, structure and adaptability
• Ability to create clarity and momentum in complex environments

What we offer you:

An awesome team

A permanent contract (that can be useful in life)

Flexible working environment (2 days home office per week + up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)

Competitive fixed salary and bonus

Lunch vouchers available for each working day (because yes, we like to try our best restaurants)

International teams and a multicultural environment spanning 10 offices across Europe

Highly inclusive working environment

Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc

Continuous learning and development programs

Free access to the Calm app to help you build resilience wherever you are in your mental health journey

Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

Health insurance covered by the company

Financial support for birth, adoption, civil partnerships, or marriage

Transport allowance

Health insurance fully covered by the company

Life & Disability Insurance at no cost to the employee

Amazing offices with dining, coffee points and leisure area

Team building events

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.

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