Sales Support Analyst

Do you want to be a part of a high performing sales team?

Do you have a passion for building strong and lasting relationships with customers? Are you a team player who
is adept at collaborating across internal and external teams? Is a culture where “People Count,” “We Do the
Right Thing,” and “We Hold Ourselves to Very High Standards” important to you? If so, Guardian is seeking
a Sales Support Analyst-, Premier Market, to join its Group Benefits Sales team.

The Sales Analyst’s primary accountability is to act as the designated Field resource to support Sales Executives
and Client Management team in the 2-1999 market. They are accountable for following all (SOPs) Standard
Operating Procedures for the RFP and New Business/Add Issue submission processes. A successful Sales
Analyst must demonstrate strong product / business knowledge, collaboration / communication skills, project
management and the ability to perform tasks using technology and systems utilized within Guardian (Outlook,
Salesforce, CPS, Excel, Adobe, SharePoint, Access, etc.). The position must balance the needs of the clients
with those of the business and respond to customer inquiries with the objective of selling new business, ensuring
that client satisfaction, accuracy, competitiveness, and profitability are achieved. Additional major responsibilities include negotiations with Underwriters, effective collaboration with Sales Executives and other team members, and managing the requoting of proposals as needed to help generate sales.

You will

Perform duties associated with Inventory Management, RFP processing, and new business/add issue
submissions. Position works closely with Sales Executives, Client Management, Rating, Underwriting,
Onboarding, and Producers /Assistants to ensure that information required for releasing a competitive quote and submitting new business is received and processed accurately and in a timely manner.

• Manage RFP Inventory and Quote Process including

  • Reviewing RFP data, discerning what has been received and identifying what is needed to
    underwrite and release a quote,

  • Partnering with Rating and Quoting to ensure proposals are on track to meet due dates

  • Meeting with team to review inventory status

• Make recommendations regarding benefit / rate options based on analysis of RFP and assessment of
  customer’s buying triggers through consultative interactions with Sales Executives and customers

• Engage key internal stakeholders needed to put together a comprehensive proposal strategy (i.e., dental recruitment, BenTech, Worksite, Enrollment.

• Independently, or in collaboration with Sales Executives:

  • Meet with Underwriting to negotiate rates, exceptions, and approvals;

  • Discuss RFP, plan design options, and multi-line options with Producers and their assistants,

  • Build strong relationships with underwriting, brokers, and their staff to ensure that customer needs are met while maintaining profitability and acceptable risk.

• Proactively contact Producers / Assistants to follow up on quotes to gauge competitiveness and/or gather post-mortem data.

• If Guardian is awarded the business, work closely with Sales Executive/Underwriter to finalize sold quote and initiate Onboarding process following SOP.

• Handoff and transition case from sales to Onboarding.

• Provide backup support to colleagues as needed.

• Serve as Subject Matter Expert on various Guardian systems and procedures.

You have

• BA or BS degree preferred or equivalent work experience

• 1-3 years of group insurance experience processing RFP preferred

• Knowledge of group insurance, products, and services

• Knowledge of underwriting principles and practices

• Demonstrated success in servicing customers (Producers / Assistants / Planholders)

• Experience working with and addressing the needs of field sales organization in a highly
  dynamic, fast-paced environment

• Excellent written and verbal communication skills

• Excellent organizational and time management skills

Reporting Relationship

• This role reports to the Team Lead, Sales Analyst, Core Market.

Location

• Hybrid - 2 days in the is in the Atlanta RGO office, with flexible work arrangement

Salary Range:

$49,260.00 - $73,890.00

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits. Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MyHR@glic.com. Please note: this resource is for accommodation requests only. For all other inquires related to your application and careers at Guardian, refer to the Guardian Careers site.

Visa Sponsorship

Guardian is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant. you must be legally authorized to work in the United States, without the need for employer sponsorship.

Notice Regarding Guardian’s Use of Artificial Intelligence in Recruitment

As part of Guardian’s job application process, Guardian may use artificial intelligence tools (“AI Tools") to automate the sorting and filtering of information provided by applicants as part of its preliminary screening. This preliminary screening may be used to help identify applicant materials and resumes relative to their indication that the applicant meets the requirements for the specific job for which they are applying, as specified in the listing posted on Guardian’s jobs website (Careers at Guardian at https://www.guardianlife.com/careers). At Guardian, we do not use AI Tools to substantially assist or replace human judgment or discretionary decision making in our hiring process. All hiring decisions will be made by Guardian colleagues.

Please be aware that if you apply for a specific position with Guardian, you will have the choice of opting out of Guardian’s use of AI Tools during the job application process. If you would like to request an alternative process that does not utilize AI Tools or would like to request a reasonable accommodation, within ten business days of your position application, you must email your request to MyHR@glic.com, making sure to provide your name and job requisition identification number. Guardian will retain your applicant materials and resume and all information therefrom in accordance with Guardian’s document retention policy, a copy of which you may request via MyHR@glic.com.

Additionally, at applicable times, Guardian will make public the most recent bias audit results for such AI tools, which may be found here.

Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.