Sales Support Engineer (Process Engineer)
Solenis
Richmond, Virginia, United States of America
Full-Time
$77,270
OfficeExecutive
Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree.
For additional information about Solenis, please visitwww.solenis.com or follow us on social media.
POSITION SUMMARY
The Sales Support Engineer serves as a critical technical partner to Sales and customers, delivering hands-on expertise across industrial water treatment programs within pulp & paper and heavy industrial facilities. This role blends field engineering, process optimization, and customer support, ensuring Solenis solutions deliver measurable performance, reliability, and value at the plant level.You will work directly inside customer facilities, collaborating with Account Managers and plant stakeholders to optimize chemical treatment programs, troubleshoot system issues, and drive continuous improvement.
KEY RESPONSIBILITIES
Customer & Account Support
Technical Program Execution