Job Title
Scopes and Transition Manager
Job Description Summary
The Scopes and Transition Manager is responsible for developing service scopes and leading the end-to-end mobilisation and demobilisation of contracts, ensuring service requirements are clearly defined and procurement outcomes are translated into structured, effective implementation across a diverse portfolio of agencies and sites nationwide.
This role is critical to delivering compliant, value-for-money procurement outcomes, enabling smooth contract go-live, supporting early realisation of savings and service improvements, and maintaining strong stakeholder and supplier engagement throughout the contract lifecycle.
Job Description
The purpose of this role is to develop fit-for-purpose service scopes and lead the structured mobilisation and demobilisation of contracts across Whole of Australian Government entities, ensuring procurement outcomes are translated into effective, compliant and operationally ready service delivery. The role supports value-for-money outcomes, service continuity, stakeholder alignment and strong governance throughout the contract transition lifecycle.
Key Responsibilities:
- Develop detailed service scopes, specifications and supporting documentation to inform procurement activities and contract implementation.
- Lead end-to-end mobilisation and demobilisation planning, including transition timelines, milestones, governance and readiness activities.
- Coordinate contract transition activities across multiple entities and sites, enabling structured and progressive go-live arrangements where required.
- Translate procurement outcomes into operationally ready services through effective onboarding, implementation planning and stakeholder coordination.
- Work closely with Procurement, Facilities Management, vendors and client representatives to align scope, delivery requirements and transition expectations.
- Identify, manage and mitigate risks, issues, dependencies and service continuity impacts associated with contract transition and implementation.
- Maintain accurate, audit-ready documentation for scope development, transition decisions, governance actions and implementation records.
- Provide regular reporting on transition progress, delivery readiness, risks, issues and outcomes.
- Support sourcing, negotiation and procurement activities by providing commercial, operational and scoping expertise tailored to entity requirements.
- Analyse spend, supplier markets, benchmarks and service requirements to support procurement strategies and value-for-money outcomes.
- Maintain procurement and transition records, including planning documents, RFx inputs, evaluations, recommendations, award documentation and contract implementation files.
- Foster effective relationships with internal and external stakeholders, including WoAG teams, central procurement teams, operational teams and suppliers.
- Promote engagement with Indigenous-owned businesses and diverse suppliers in line with client and organisational objectives.
- Ensure compliance with applicable client requirements and C&W policies, including Code of Business Conduct, Vendor Supplier Integrity, Due Diligence, Anti-Bribery and Corruption, and Health and Safety requirements.
Required Competencies:
- Service Scope Development: Ability to develop clear, fit-for-purpose service scopes, specifications and supporting documentation that translate operational requirements into procurement-ready outputs.
- Transition and Implementation Management: Demonstrated capability to lead contract mobilisation and demobilisation activities, including planning, readiness, governance and go-live coordination.
- Stakeholder Engagement: Ability to work effectively with clients, operational teams, procurement teams, suppliers and other stakeholders to align service requirements, delivery expectations and transition outcomes.
- Procurement and Commercial Expertise: Strong understanding of procurement processes, sourcing activities, contract structures and commercial considerations, with the ability to support value-for-money outcomes.
- Risk and Governance Management: Ability to identify, assess and manage risks, issues, dependencies and compliance requirements associated with procurement and contract transition activities.
- Analytical and Problem-Solving Skills: Strong analytical capability to assess service requirements, spend, supplier markets, benchmarks and implementation challenges, and develop practical solutions.
- Documentation and Reporting: Ability to prepare and maintain accurate, structured and audit-ready documentation, reporting and governance records.
- Commercial Acumen: Demonstrated understanding of commercial drivers, financial impacts and operational considerations that influence procurement and transition decisions.
Ideal Candidate Required Experience:
- Scopes, Specifications and Procurement Support: 5–8 years’ experience in procurement, contract scoping, service specification development, facilities management, or a related commercial environment, with demonstrated involvement in tendering, sourcing and contract establishment activities.
- Transition and Mobilisation Experience: Proven experience leading or supporting contract mobilisation and demobilisation activities, including implementation planning, readiness coordination, stakeholder engagement and service go-live.
- Strategic Planning and Execution: Experience in developing and implementing procurement plans and strategies, including annual reviews and adjustments.
- Financial Acumen: Ability to interpret financial data, understanding financial consequences, evaluating financial performance, assessing financial results and proven cost reduction achievements.
- Supplier Diversity: Experience in promoting and engaging diverse suppliers.
- Systems and software:
- Advanced MS Office excel, word, power point, eTendering platform (i.e. Tenderlink)
- Intermediate Sharepoint, Teams
- Knowledge of PowerBI/ Triana reporting
- Advantageous - Rapid Global and JDE
- Leadership and People Management: Proven ability to manage and develop team members.
Candidate Required Skills:
- Scope writing
- Transition planning
- Stakeholder engagement
- Commercial awareness
- Risk management
- Attention to detail
- Reporting skills
- Time management
- Systems proficiency
Citizenship Requirement:
Australian Citizen
About Cushman & Wakefield
Cushman & Wakefield is a global leader in commercial real estate services, with 50,000+ employees across 60 countries. In Australia, we partner with some of the world’s leading organisations to deliver innovative property solutions across office, retail, industrial and logistics assets.
Our strength lies in our collaborative approach, deep market insight and ability to integrate services to deliver exceptional outcomes. We are driven by a client-first mindset and a commitment to excellence, empowering our people to think differently and create value at every stage of the property lifecycle.
Diversity & Inclusion
At Cushman & Wakefield, we are committed to fostering a diverse, inclusive, and respectful workplace. We welcome applications from people of all backgrounds and experiences and are dedicated to creating an environment where everyone can thrive.
As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.INCO: “Cushman & Wakefield”
