About Our Company

We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.

When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.

Job Description

Essential Functions/Responsibilities

Being able to manage a minimum of two patients per hour on average and be able to manage a minimum of three to four patients per hour during surge periods.

• Ability to maintain quick pace in fast paced urgent care facility for duration of scheduled shift (8-12 hours except for meals/break time)
• Facilitating any necessary diagnostic tests (e.g., CT, MRI, ultrasounds, etc.) and referrals to medical specialists for follow-up care via Aftercare
• Providing compassionate care to our patients
• Assisting the physician with basic patient care and medical procedures set-ups
• Communicating with patients, pharmacies, and physicians over the phone under physician guidance
• Helping maintain a clean, courteous, and professional working environment
• Assist with training and acclimation of new hire scribes Qualifications
• A High School Degree or GED
• Friendly and professional with excellent bedside manner
• Computer and typing skills are required - minimum of 45 wpm • Flexible with full-time work schedule including weekends
• Passion for helping others in an urgent care environment
• Excellent verbal, written, and interpersonal skills • High attention to detail and being able to work in a team environment • Experience in any service industry a plus
• Must exhibit passion for outstanding results and compassion for those we work with and serve
• Bilingual language skills required or preferred based on-site location.

Physical Requirements The job may require at times to lift light to moderate amounts of weight (e.g., boxes of medical/facility supplies) to assist team members. Job also requires ability to maintain a quick pace in fast paced urgent care medical facility for duration of scheduled shift minus meal/break time. Heavy computer use required.

Pay Range: $17.60 - $21.30 Hourly

The provided compensation range is based on industry standards and salary determinations will be made based on numerous factors including but not limited to years of experience and location of position.

About Our Commitment

Total Rewards at VillageMD

Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.

Equal Opportunity Employer

Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Safety Disclaimer

Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.